Service Support - Oakville Volkswagen (OVW)

Weins Auto Group is looking for a Service Support at Oakville Volkswagen. We are seeking a highly motivated individual with a positive attitude and a willingness to work in a fast-paced team-based environment. This position is an integral role at Weins Auto Group and is responsible for providing our customers with an expectational experience while attending our dealership.

Join Us; See how Weins Auto Group is a great place to work, to learn and grow your career:

• We offer a competitive compensation plan and a top-notch benefits plan
• We are with you and value your loyalty by investing in your future with generous group RRSP options and matching program
• We know everyone needs a long weekend from time to time. We try our best to make that happen for our retail associates.
• We are lifelong learners and want to support our associates who endeavour to continue their education through our Educational Reimbursement Program
• We have a generous Vehicle Purchase Program along with a Parts & Service Discount
• We invest in your career with development and training opportunities.
• We know employees need support from time-to-time. Our Employee Assistance Program is accessible to all associates.
• We want more associates just like you and we offer an Employee Referral Program to thank our associates for a great referral
• We celebrate personal and professional milestones and team events
• We want to promote healthy lifestyle, and offer a generous fitness discounts & more

Responsibilities:

• Complete vehicle sanitizations and ensure efficiency when cars flow in/out of automatic car wash.
• Ensure customer’s vehicles are properly cared for, clean and will keep customers up to date on the process. You are creating an exceptional service experience for every customer you interact with. We are creating customers for life.
• Maintain a clean work environment and update car wash logs.
• Cash out clients and go over invoicing, explaining the details on the invoice to clients.
• Assist Technicians with vehicle walkarounds, coordinate all courtesy bus drivers and other duties as requested by the Shop Foreman / Management team.

Qualifications:

• Attention to detail and well-organized.
• Prior experience in the automotive industry (an asset).

We thank all applicants for their interest in advance, however, only those selected for an interview will be contacted.

Weins Auto Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of our recruitment and training process, WEINS Canada (O/A WEINS Auto Group) and all our divisions, use artificial intelligence (AI)-powered tools to assist in evaluating candidates for roles. These tools may be used to:

• Assess skills and competencies through simulated training environments.
• Analyze responses to training modules or testing scenarios.
• Generate performance insights to support hiring decisions.

The AI systems used are designed to support fair and consistent evaluation. We are committed to ensuring that these tools do not result in discrimination or bias based on race, gender, disability, or other protected grounds under the Ontario Human Rights Code. If you have questions or concerns about the use of AI in our hiring or training process, or if you require accommodations, please direct your inquiry to our Talent Acquisition Team at careers@weinsautogroup.com.

Successful candidates will be subject to background checks not limited to criminal, credit, educational and or employment verification.

Accommodation will be provided in accordance with AODA. If you require accommodations during the recruitment process, please indicate this in advance.

This is an existing vacancy.