Marketing Coordinator

ClubRunner is the award-winning provider of membership software for non-profit service clubs and associations. Our product encompasses a diverse range of solutions, including membership management, content management, event management and registration, email campaigns and more. We pride ourselves on using the best technology available to deliver great solutions backed by an exceptional customer experience.

About the Role :

The Marketing Coordinator will spearhead demand generation efforts and focus on executing the company's marketing programs. They execute digital campaigns strengthening our brand and marketing efforts.

Our ideal candidate for this role is an expert in marketing communication who has a flair for writing in the software and tech space. You are an exceptional communicator, creative, and have a knack for explaining technical terms in an approachable and friendly way. You are resourceful and thrive in an agile environment that values results and impact.

What you will do :

• Create and manage communications and content across all digital channels (email, social, and web)
• Own, lead and develop marketing assets for email campaigns, collateral, social posts, event tools, customer surveys and digital ads
• Maintain customer and prospecting database and help improve segmentation and other key personalization criteria
• Work with sales team to support sales cycle and correspond with inbound leads
• Work with customer success team to develop broad customer marketing initiatives
• Work with team to develop reporting standards to help measure the effort of campaigns and other cross-functional metrics
• Coordinate efforts with third party agencies, and or freelancers on occasion
• Event coordination and planning
• Other duties as required

Knowledge, Experience, and Skills :

What We Offer :

We provide a company-paid competitive health and dental benefits package, paid time off, flexible work arrangements including remote, training opportunities, and more.

We pride ourselves on always looking into innovative technologies and practices, and empower every member of our team to push for better solutions.

We believe in open and transparent communication, being agile, and always thinking of the customer. Being open to feedback is a core value, and continually looking for ways to improve how things are done.

Our team also enjoys :

Accessibility and Inclusion

As part of our commitment to inclusivity, diversity, equity and accessibility, our goal is a workforce that reflects the communities we serve. We welcome all qualified applicants to apply. We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. We are happy to honour accommodations at any part of the recruitment process and invite you to let us know how to help.

We are hiring for multiple roles, so if this position isn't an exact fit we invite you to visit our careers page to explore other roles at. https : / / clubrunner.breezy.hr /