Job Description
WHAT IS THE OPPORTUNITY?Royal Bank of Canada is seeking an experienced Director of Delivery to drive the execution of the Digital Technology program. This role is responsible for delivering multiple high-impact initiatives spanning multiple digital journeys and complex loyalty partnership ecosystems - enhancing client value and positioning RBC as a best-in-class in Loyalty and Digital technology. The successful candidate will drive consistent, predictable delivery across multiple teams (both internal and external), while establishing organizational delivery excellence, managing complex financial and technical risks, and fostering innovation through emerging technologies like AI.WHAT WILL YOU DO?Oversee a team of Scrum Masters and Delivery leads, fostering a high-performing delivery culture
Collaborate with executive stakeholders across the Business to align on priorities and strategic goals
Lead delivery for an agile program at scale composed of multiple squads, collaborating with internal RBC teams for integrated features/solutions, and managing third party vendors to deliver at scale
Develop and maintain program roadmaps, project plans, schedules, and budgets for tracking key milestones, risks, and dependencies to ensure timely delivery
Implement agile methodologies and best practices to optimize project delivery and adapt to changing business needs
Maintain and continuously improve the delivery operating model, defining value stream mapping, and application of AI to optimize, improve, and accelerate delivery at scale
Mentor teams on Agile principles, practices, and frameworks to ensure continuous delivery and iterative improvement
Implement best practices for backlog grooming, sprint planning, and delivery tracking to ensure alignment with program objectives
8+ years of program/portfolio delivery or project management experience
5+ years in a senior leadership role managing delivery teams and cross-functional initiatives
Strong experience with Agile methodologies and hybrid delivery models
Excellent strategic planning, risk management, and problem-solving skills
Strong financial acumen and budget management experience
Demonstrated expertise in technical risk management and mitigation
Experience in financial services or another highly regulated enterprise environment.
Experience standing up internal product portfolios with clear adoption, lifecycle, and support models.
Experience with AI systems development lifecycle delivery models
A comprehensive Total Rewards Program including bonuses and flexible benefits
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Access to a variety of job opportunities across business and geographies
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity:
TorontoCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
TECHNOLOGY AND OPERATIONSJob Type:
RegularPay Type:
SalariedPosted Date:
2026-07-08Application Deadline:
2026-08-31Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent Community
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Director, Digital Delivery • TORONTO, Ontario, Canada
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