Process Improvement and Business Analytics Consultant
international financial group • Toronto, Ontario
30+ days ago
Salary
CA$45.00 hourly
Job type
- Full-time
Job description
Our client, one of Canada's leading banks, is looking for a Process Improvement and Business Analytics Consultant to join a high-impact transformation team in the payments space. This role focuses on modernizing payment operations through automation, reconciliation, AI-driven solutions, and business process improvements. The successful candidate will work closely with business and technology teams to deliver scalable solutions that enhance operational efficiency and support enterprise-wide transformation initiatives.
Contract: 12 months (extension possible)
Hybrid: 2 days onsite per week (Monday & Tuesday)
Location: Toronto, ON
Key Responsibilities
- Gather, analyze, and document business requirements for payment modernization initiatives.
- Support automation, reconciliation, and operational process improvement projects.
- Collaborate with business, technology, QA, and operations teams to deliver scalable solutions.
- Support test planning, SIT, UAT, regression testing, and implementation activities.
- Analyze operational data to identify trends, risks, and improvement opportunities.
- Develop reports, dashboards, and documentation to support project delivery.
- Participate in stakeholder meetings and communicate project updates effectively.
- Assist with payment exception analysis, reconciliation processes, and operational controls.
Must-Have Skills
- 3-7 years of Business Analysis experience within banking or financial services.
- Strong knowledge of payments operations, reconciliation, settlement, and exception management.
- Experience with process automation using Python, SQL, Power Automate, Alteryx, UiPath, or similar tools.
- Experience supporting SIT, UAT, and regression testing.
- Strong data analysis, reporting, and dashboard development skills.
- Experience working on AI-enabled automation or intelligent process improvement initiatives.
- Excellent stakeholder management, analytical, and communication skills.
Nice-to-Have Skills
- Experience working on large enterprise transformation programs.
- Experience with a Top 5 Canadian bank.
- Knowledge of payment modernization initiatives and enterprise automation.