Basic Function
Petro-Canada Lubricants Inc. (PCLI), an HF Sinclair company is seeking a full-time Bilingual Customer Service Specialist. Reporting to the Team Lead Customer Service, the Bilingual Customer Service Specialist is accountable for order management and customer service excellence and is responsible for customer communication from order to fulfillment while working with Sales and Global Supply Chain to fulfill customer orders. The Specialist is the primary point of contact for customers. The Customer Service role is progressive in nature where new employees will start learning more fundamental skills and eventually develop the more complex expertise required to offer a superior customer experience and personal development opportunities.
Job Duties
Special assignments or tasks assigned to the employee by their supervisor, as determined from time to time in their sole and complete discretion
Experience
Education Level
Required Skills
Work Conditions
Physical Requirements
Job conditions require standing, walking, sitting, twisting, stooping, crouching, kneeling, talking or hearing, making precise hand and finger movements, reaching or grasping. Job conditions may require making visual inspections, lifting and/or carrying up to 25lbs, pushing and/or pulling up to 25lbs, climbing up to 3ft, ability to operate and drive all assigned company vehicles at company standard insurance rates, with valid state drivers license and proof of insurance, working in confined spaces, and perceiving color differences.Bilingual Customer Service Specialist • Mississauga, ON, CA
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