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Gould Furniture & Appliance
Office AdministratorGould Furniture & Appliance • Dryden, ON, CA
Office Administrator

Office Administrator

Gould Furniture & Appliance • Dryden, ON, CA
4 hours ago
Salary
CA$20.00 hourly
Job type
  • Full-time
Job description
Benefits:
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance

Job Summary

Gould Furniture & Appliance is seeking a highly organized and detail-oriented Administrative Assistant to join our team. In this role, you will provide administrative and operational support to the General Manager while helping ensure the smooth day-to-day operation of our retail store.


The ideal candidate is customer-focused, proactive, and able to manage multiple responsibilities in a fast-paced retail environment. You take pride in accuracy, enjoy problem-solving, and thrive when helping a team stay organized and efficient. Your contributions will play a key role in delivering an exceptional experience for our customers while supporting inventory, accounting, and office functions.


Why Join Our Team?
  • Flexible scheduling
  • Comprehensive benefits package
  • RRSP matching program
  • Positive and supportive work environment
  • Opportunity to work with a respected local retailer
  • Employee discounts on furniture and appliances
Key Responsibilities


Customer Service & Warranty Support
  • Respond to customer inquiries in a professional and timely manner
  • Assist customers with order updates, product information, and service requests
  • Coordinate warranty claims and service resolutions with customers, vendors, and manufacturers
  • Help ensure a positive customer experience from purchase through delivery and service
Inventory Control & Administration
  • Receive and process inventory accurately and promptly
  • Investigate and resolve inventory discrepancies
  • Update inventory records and maintain product information on the company website
  • Assist with inventory audits, cycle counts, and inventory control procedures
  • Prepare and maintain inventory-related documentation
Accounts Receivable
  • Prepare customer invoices and statements
  • Process payments and maintain customer account records
  • Support the General Manager with collections activities and follow-up communications
  • Reconcile customer account information as required
Accounts Payable
  • Assist with invoice processing and payment documentation
  • Maintain accurate vendor records and filing systems
  • Support month-end accounting procedures
Cash Reconciliation & Reporting
  • Assist with daily cash balancing and reconciliation
  • Prepare deposits and maintain accurate records
  • Support financial reporting and administrative recordkeeping
General Office Administration
  • Answer and direct incoming telephone calls
  • Maintain organized filing systems and office records
  • Prepare correspondence, reports, and other administrative documents
  • Support various projects and administrative tasks as assigned
  • Provide general support to the management team and retail staff
Qualifications
  • Previous administrative, office, retail, or customer service experience preferred
  • Strong attention to detail and commitment to accuracy
  • Excellent organizational and time management skills
  • Outstanding written and verbal communication abilities
  • Ability to prioritize tasks and manage multiple responsibilities effectively
  • Self-motivated, dependable, and able to work independently
  • Strong computer proficiency, including Microsoft Office applications and email systems
  • Experience with accounting software, inventory management systems, or retail point-of-sale systems is considered an asset
What We're Looking For
We're looking for someone who is positive, dependable, and enjoys being the organizational backbone of a busy retail operation. If you enjoy helping customers, supporting a team, and keeping things running smoothly behind the scenes, we'd love to hear from you.


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Office Administrator • Dryden, ON, CA

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