Brandt is currently seeking a Bilingual Product Support Representative - Contact Center located in Moncton Customer Support Center. The Bilingual Product Support Representative - Contact Center is responsible for supporting Brandt’s coast to coast branch network by processing parts orders, responding to pricing and availability inquiries and coordinating with vendors to ensure timely and accurate fulfillment.
Brandt has a rigorous and comprehensive training program to provide support on products, terminology, and techniques necessary to succeed in this position. The ideal candidate will have experience in outbound calling, using multiple web applications and programs and be able to quickly navigate through various systems while responding to incoming customer inquiries. Fluency in both French and English is mandatory. Various shifts are available to support our 24/7 Customer Service Centre.
Who We Are
Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.
For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.
Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.
That’s Powerful Value, Delivered.
DUTIES & RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:
QUALIFICATIONS/REQUIREMENTS:
What We Offer
When you work for Brandt, we work for you. It’s as simple as that.
#LI-onsite
Required Skills
Required Experience
Bilingual Product Support Representative - Contact Center • Moncton, CA
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