Restaurant general manager

The secret behind 3 BRASSEURS? Our teams!

Joining our corporate headquarters team means putting your expertise to work for a unique adventure, driven by three core values: simplicity, conviviality and generosity.

In our offices just like in our restaurants, we bring a unique zest to every work day: the art of great beer brewed on-site and a gourmet dining experience. Working with us means evolving in a stimulating environment with fresh daily challenges, where every project is driven by pride in a job well done and the pleasure of collaboration. We combine a team-first mindset, authenticity, and performance—all while having fun every day.

Want to add some flavor to your career and help a passionate brand grow? Join us!

OBJECTIFS DU RÔLE

The General Manager pilots all activities of their establishment in order to optimize its financial performance (turnover and margins), managerial performance, and operational performance, while ensuring the rigorous achievement of the restaurant's objectives. As a true leader and ambassador of the 3 Brasseurs brand, he or she mobilizes teams around the company's vision and places beer culture at the heart of daily priorities. By making the microbrewery a lever for differentiation and collective pride, he or she guarantees compliance with the brand's standards, maximizes customer satisfaction, and positions their restaurant as a destination of choice.

RESPONSABILITÉS ET TÂCHES

Operational Management

• Ensure a maximum presence on the floor during services to supervise the teams, guarantee fluidity, oversee the atmosphere, and perform sporadic follow-ups with customers.
• Lead daily team briefings and debriefings. Actively participate in weekly focus sessions, conference calls, and management meetings, and produce the quarterly activity report.
• Plan and optimize work schedules using available tools to achieve productivity goals, while supervising the sound management of cash registers, payroll, and takeout sales platforms.
• Pilot, implement, and monthly adjust action plans following internal and external audits. Oversee routine maintenance, rigorous cleanliness, and the general upkeep of the restaurant and microbrewery.
• Master and enforce company processes by supporting managers and employees through their service steps. Get hands-on and actively participate in operations (floor, kitchen, or bar) when required.
• Supervise the Kitchen Chef and the training of their team to ensure strict compliance with hygiene standards, stock rotation, and excellence in dish presentation.
• Analyze the local market, develop networking, and deploy marketing strategies (national and local) while measuring their return on investment (ROI).

Beer & Microbrewery

• Promote beer culture and the unique 3 Brasseurs concept to the team and customers to drive sales and loyalty.
• Collaborate with the brewer and the beer department (integration into the management team, performance tracking) and ensure the profitability of brewing operations (costs, inventories, audits).
• Guarantee excellence in beer service (pouring standards, cleanliness) and continually train staff and managers.

Human Resources

• Support the Occupational Health and Safety (OHS/SST) committee and ensure compliance with hygiene standards and HR policies.
• Participate in recruitment, onboarding, continuous training, and the development of future talent (coaching of managers and employees).
• Engage teams around strategic objectives and manage performance (including disciplinary measures when necessary).

Financial Performance

• Financial Piloting: Analyze Profit and Loss (P&L) statements and ratios (labor cost, food cost, beer cost) to adjust action plans to maximize revenue and margins.
• Optimize the use of management software and guarantee the accuracy of financial flows (inventories, cash registers, invoicing).

EXPÉRIENCE

• 4 years or more of management experience in the restaurant industry and leading teams.
• Experience in mobilizing teams, establishing a culture of accountability, and successfully implementing strategic initiatives.
• Experience in a microbrewery environment is an asset.

COMPÉTENCES RECHERCHÉES

• Business acumen and strong financial management skills.
• Excellent coaching skills.
• Strong verbal, written, and interpersonal communication skills.
• Ability to navigate complex situations and effectively handle difficult conversations.
• Strong relationship skills, with the ability to build trust with employees, customers, and other collaborators.
• Ability to develop and execute action plans that generate measurable business results.