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Salesforce Functional AnalystMaarut • Quebec, Quebec, Canada
Salesforce Functional Analyst

Salesforce Functional Analyst

Maarut • Quebec, Quebec, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description:

  • As part of a CRM transformation program in wealth management a financial services organization is implementing Salesforce Financial Services Cloud. A Functional Analyst is sought to bridge the gap between business needs and the Salesforce solution within a multidisciplinary team.
  • The role encompasses facilitating business workshops (scoping design) documenting Salesforce functional requirements (user stories epics) analyzing FSC processes (lead conversion opportunity management activities and appointments) modeling as-is and to-be processes contributing to the backlog with the Product Owner and supporting the configuration and testing teams through to user adoption.


Requirements

Requirements:

  • The ideal candidate has delivered functional analysis projects on Salesforce (FSC Sales Cloud or Service Cloud) in a financial banking or insurance context.
  • Knowledge of the Salesforce data model (Account Household Financial Account) and the ability to work in an agile environment with multidisciplinary teams are essential.
  • A versatile (T-shaped) profile ready to contribute to configuration and adoption is sought.



Employment Type : Full Time
Experience: years
Vacancy: 1
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Salesforce Functional Analyst • Quebec, Quebec, Canada

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