Intelligent Automation Solutions Architect PM

Salary: $90,000 - 100,000 per year

Requirements:

• 5+ years of experience in software project management, business analysis, or product ownership
• Strong understanding of software development and solution delivery lifecycles
• Demonstrated business analysis capability, including discovery interviews, requirements gathering, process mapping, and structured documentation
• Ability to translate business needs into technical specifications and break down document-centric processes into automated workflows
• Capability to design solutions at a high level and guide developers without writing production code
• Excellent written communication for requirements, specifications, and solution documentation
• Experience with budgeting, estimating, and tracking project finances
• Experience leading QA and validating delivered software
• Strong customer-facing communication skills
• Ability to manage multiple projects and deadlines at once
• Willingness and aptitude to become an expert in Laserfiche
• Strong advantage if you already have Laserfiche experience
• Working architectural understanding of Microsoft 365 Copilot, Copilot Studio, and Power Platform is a strong asset
• Familiarity with Microsoft Graph, SharePoint Online, and Microsoft 365 administration fundamentals is beneficial
• Understanding of prompt engineering, generative AI, RAG solution design, AI governance, data security, and responsible AI practices is preferred
• Azure AI, Azure OpenAI, or Azure AI Document Intelligence knowledge is a bonus
• Relevant certifications such as Microsoft PL-900, AI-900, PL-200, PL-400, AI-102, or Laserfiche Certified Professional / Gold are an asset
• Experience with municipal, public-sector, or regulated-industry clients is preferred
• Background in software design, programming, or technical analysis is helpful
• Experience delivering training and user onboarding is preferred
• Knowledge of document management or workflow automation platforms is an asset
• High emotional intelligence, self-awareness, empathy, and strong interpersonal awareness
• Open, growth-minded attitude and willingness to learn and improve
• Strong organization, attention to detail, problem solving, and analytical thinking
• Fast, self-directed learner who is energized by emerging AI tools
• Comfortable working independently and leading cross-functional teams
• Clear, professional communicator who builds trust with clients and developers

Responsibilities:

• Contribute technical content to pre-sales materials, including proposals and RFP responses, as needed
• Break opportunities into modules, deliverables, and rough estimates across Laserfiche and Microsoft solution options
• Estimate project hours, timelines, and resource needs, and create high-level architecture and design outlines
• Recommend the most suitable platform or combination of platforms based on client needs
• Lead client discovery sessions and stakeholder interviews to uncover goals, pain points, and current processes
• Map current-state and future-state processes and identify automation and AI opportunities
• Gather, document, prioritize, and trace functional and technical requirements
• Produce process maps, user stories, and functional specifications that connect client needs to developer execution
• Facilitate solution validation sessions before build begins
• Convert business requirements into clear technical specifications for developers
• Decompose projects into actionable work items and assign tasks to programming staff
• Maintain project schedules, track progress, and keep milestones on target
• Serve as the main point of contact between us and the customer throughout the project lifecycle
• Shape high-level document management and automation solutions using the right mix of Laserfiche and Microsoft 365 capabilities
• Co-design solutions with our lead developer in an iterative, collaborative approach
• Define how Laserfiche AI and Microsoft Copilot Studio / Power Platform components should work together to satisfy requirements
• Guide developers during build and review their work against the agreed architecture and requirements
• Apply generative AI and intelligent automation best practices to ensure sound and realistic solution design
• Manage budgets, track hours, and keep delivery aligned with estimates
• Prepare regular status reports for customers and internal stakeholders
• Provide billing instructions for accounting, including progress payments and milestone invoicing
• Own test planning and lead QA cycles for traditional and AI-driven solutions
• Coordinate customer testing, gather feedback, and verify that delivered solutions meet requirements before release
• Translate customer issues into rework tasks for developers and confirm fixes
• Create training materials and deliver end-user training across Laserfiche and Microsoft solutions
• Support customers during rollout and early adoption, and ensure a smooth transition to support and maintenance

Technologies:

• AI
• Azure
• Copilot
• Support
• Microsoft 365
• Security
• SharePoint
• Office 365
• Cloud
• Architect
• Power BI
• Project Manager

More:

We design and deliver document management and process automation solutions that help organizations work smarter. Our team is expanding in two directions: strengthening our long-standing Laserfiche practice, enhanced by Laserfiches native AI, and growing rapidly into Microsoft 365 Copilot and Power Platform automation. This is a senior, client-facing solution architecture and delivery leadership role based in person. We offer a collaborative environment, with close partnership between the successful candidate and our lead developer, along with benefits including casual dress, dental care, extended health care, and work from home support. Compensation is $90,000 to $100,000 per year.

last updated 27 week of 2026