Responsibilities
: • Answer customers' questions about products, prices, availability, product uses, and credit terms• Recommend products to customers, based on customers' needs and interests• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders• Estimate or quote prices, credit or contract terms, warranties, and delivery dates• Consult with clients after sales or contract signings to resolve problems and to provide ongoing support• Prepare estimates, and bids that meet specific customer needs• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences• Arrange and direct delivery and installation of products and equipment• Monitor market conditions, product innovations, and competitors' products, prices, and sales• Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service• Contact businesses or private individuals by telephone in order to solicit sales for goods or services• Explain products or services and prices, and answer questions from customers• Obtain customer information such as name, address, and payment method, and enter orders into computers• Record names, addresses, purchases, and reactions of prospects contacted• Adjust sales scripts to better target the needs and interests of specific individuals• Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations• Answer telephone calls from potential customers who have been solicited through advertisements• Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts• Maintain records of contacts, accounts, and orders• Support location and rental customers, including rental counter activities as needed• Other projects and tasks as assigned by supervisorRental Sales Representative - B2B / Outside Sales • Ottawa, ON, Canada
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