Site Reliability Engineer with strong expertise in Dynatrace to ensure the reliability, performance
- Full-time
Duration: 3 months (possibility of extension)
Location: Downtown Toronto or Scarborough (Hybrid model currently 2 days a month in office, subject to change)
Join a banking environment supporting large-scale distributed systems with a strong focus on observability and application reliability. This role is centered on Dynatrace orchestration, monitoring, performance optimization, and end-to-end transaction visibility across critical business applications. The position works closely with application owners, developers, infrastructure teams, and support teams in a hybrid delivery model.
Must Haves
- 3+ years Dynatrace experience
- Very familiar with Dynatrace integration with ServiceNow
- Very Familiar with leveraging Dynatrace Davis AI and enabling to its full potential
- Strong knowledge and experience with Dynatrace SRG, workflows, defining guardians, objectives and integration with JIRA/SNOW
- Familiar with integrating SRG into deployment pipelines to in force the usage of SRG as go/no-go decisions
- Very familiar with Dynatrace WCCS framework (Gen-3 Dashboards) from business centric view, experience enabling true E2E observability
- Strong understanding of SRE golden signals (app tier, web tier, DB tier) and how to setup alerts/thresholds accordingly as per SLO/SLI/SLAs
- Proficiency with Dynatrace DQL
- Strong Analytical and problem-solving skills
- Ability to communicate complex technical issues clearly.
Nice to Have
- Dynatrace Certifications
- Background in software development or platform Engineering
- Experience in large enterprise environments
Responsibilities
- Dynatrace – Full orchestration (all Dynatrace phases, Infra, Synthetic Monitoring, RUM (Real User Monitoring) OS, DB and Incident management)
- Work with application owners, developers, infrastructure teams, and support teams.
- Provide recommendations for improving application performance and reliability.
- Install, configure, and upgrade Dynatrace components.
- Manage Dynatrace tenants, environments, and user access.
- Monitor application health, availability, and performance.
- Track end-to-end transactions across distributed systems.
- Ensure critical business applications meet performance targets.