Welcome Center Clerk II

Shift

Monday - Friday - 1st Shift (Day)

Monday - Friday 6:45am - 2:45pm

Pay: $23.95/hour after 90 days $25.64

Welcome Center Clerk II

Position Summary

Welcome Center Clerk II is responsible for checking in and out trailers/containers, shipping and receiving paperwork, and access control of the yard.

Essential Duties and Responsibilities

• Inspect inbound and outbound trailers/containers. Document people enter and leave the yard.
• Document control on Bills of Landing (BOL's), trailer/container inspection sheets. Interact with drivers courteously, respectfully, and professionally.
• Check trailers/containers in and out using Warehouse Management System (WMS) Liaise with clerical and workflow staff.
• Answer phone calls from internal and external customers. Maintain access control and driver logs.
• Perform yard audits -- reconciliation of current yard status versus data in WMS. Prioritize a high volume of emails at the start of shift and throughout day.
• Enforce safety policies, i.e. PPE, pedestrian traffic, speed limits, and other site policies. Report safety and security issues promptly.
• Rely on limited experience and judgement to plan and accomplish tasks.
• Assist other department employees to complete more difficult assignments.
• Work under general supervision.
• Other duties as assigned or requested.

Qualifications

• High school diploma or equivalent; 1-2 years prior experience in logistics
• Strong attention to detail organizational skills required
• Excellent verbal and written communication skills
• Customer service driven
• Strong team player

Requirements, Perks, and Benefits (CA -- Salaried & CA -- Hourly)

If the incumbent resides in the province of Quebec, Functional French (written and spoken) is required.

Physical/Cognitive Requirements (with or without accommodation)

• Ability to follow policies and procedures.
• Ability to read, write and interpret information.
• Ability to add, subtract, multiply and divide.
• Ability to use hands to finger, handle, or feel.
• Ability to sit, walk, or stand for the duration of the shift.
• Must possess visual acuity to perform essential job functions.
• Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
• Ability to lift and carry items up to 50 pounds.

At FedEx, our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer--one that represents the diversity of our customers and the communities we serve. We foster respectful, safe, and inclusive workplaces where everyone is valued for their unique contributions.

Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

Job Disclaimer (Canada)

This job description is general in nature and is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.

The incumbent is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in a PC Windows environment, successfully complete all recurrence training, maintain annual accreditations where applicable, and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, functional French (written and spoken) is required.

In the recruitment and selection process to fill this vacancy, Artificial Intelligence may be used.

Driving Requirements (If Applicable)

Candidates for positions that require driving as a core competency must have a valid driver's license (e.g., Class 5, G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application.

Candidates will be assessed through careful consideration of:

• Their current driver's abstract
• Their performance during application interviews
• Their performance on any driver competency assessments administered

Pay Range

CAD $17.95 - CAD $25.64

Pay Transparency

Note: Pay is based on several factors including, but not limited to, market location and may vary depending on education/training, and a candidate's work experience.