Overview
The Team Manager will support the Director in leading and developing sales, operations, and security teams to meet and exceed sales targets and elevate the Tiffany store experience. They will assume oversight for the store when the Director is not present. A dynamic, attentive, and inspiring leader, they mentor the team and act as a Guest Experience Manager, ensuring unsurpassed client service.
Key Accountabilities
Sales
Deepen the relationship with our clients to achieve and exceed sales target, product category sales targets, and relevant KPIs.
Service
Execute in all things with a client-centric approach. Demonstrate passion and deliver Tiffany Touch moments to clients at every touchpoint:
Talent
Attract, hire, and retain top talent to cultivate a climate of high performance.
Operational Excellence
Champion operations efficiency and effectiveness. Challenge the standards to seek continuous improvement.
Required Qualifications
Preferred Qualifications:
Graduate gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
The hiring range for this position is $90,000 - $126,000 per annum. The rate of pay offered will be dependent upon candidates' relevant skills and experience. Retail Management are also eligible for bonus and sales incentives.
Team Manager - Vancouver (Future Opportunities) • Vancouver, BC, Canada
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