Office Manager

About Levante Living Our mission at Levante Living is to provide a supportive and caring experience for our residents, families, and team members.

For us, this is more than a job; it’s a passion.

Together, we create a space at each residence where ongoing enrichment helps both residents and team members thrive.

Levante Living is a rapidly growing retirement living portfolio (24 properties under management), primarily in secondary markets with a mix of independent and assisted living suites.

We believe in living our values to build a culture rooted in respect and teamwork, and we remain focused on excellence in team member experience, resident satisfaction, and financial performance.

Responsibilities: 1.

Maintain accounting records for all invoices, deposits, rent and service fee collections, etc., as set out in the administrative policy and procedure.

• 2.

Maintain Vacant Hour Report weekly and upload to SharePoint when advised.

• 3.

Update tabs in the Purchase Journal for the site.

Tabs will be determined by the Executive Director, typically Admin and Agency but is subject to change by the Executive Director.

• 4.

Perform payroll duties necessary for the calculation of accurate wages and salaries of all staff.

• 5.

Maintain confidentiality of all financial, personnel and resident data.

• 6.

Be knowledgeable of and practice residence's fire and safety programs.

Job Description - Leadership: 1.

Oversees and co-ordinates front desk staff and/or housekeeping depending on the business.

• 2.

Participates as a member of the work team and provides support to other team members.

• 3.

Actively participate in the Power Up at 10am and 4pm with Front Line Team Members.

• 4.

Actively participates in the weekly management/leadership meeting and provides updates.

Job Description – Marketing & Occupancy: 1.

Welcomes and orients new residents, family members and other visitors.

• 2.

Effectively communicates and interacts with residents, family members, visitors and volunteers in a courteous and professional manner.

Job Description - Accounting: 1.

Post and balance subsidiary ledger(s) such as accounts payable or receivable.

• 2.

Examine and code invoices or vouchers for proper accounting distribution.

• 3.

Assist in preparing budget, income and expenditure reports.

• 4.

Prepare all resident billings.

Handle payments and all queries concerning billings from residents and/or their families.

• 5.

Maintain resident trust accounts in accordance with legislative requirements, if applicable.

• 6.

Prepare bank deposits.

Handle and balance petty cash for the residence.

Job Description - Payroll: 1.

Calculate and prepare payroll (and/or prepare payroll data for machine processing) including deductions and taxes, against tight deadlines.

Identify pay anomalies from familiarity with residence's practice and obtain resolution from appropriate authorities.

• 2.

Maintain knowledge of various pay rates, conditions of collective agreement(s), overtime and sick pay arrangements, holiday pay, etc.

• 3.

Process and forward payments withheld for taxes, union dues, employee benefits, etc.

Administer benefits.

• 4.

Answer routine questions and explain deductions or provide other information to employees or employees' supervisors.

Job Description: Risk Management and General Safety 1.

Partners with community team to ensure community is in compliance with Occupational Health and Safety requirements and promotion of Risk Management programs and/or policies; adherence to safety rules and regulations.

• 2.

Practices safety procedures at all times including Personal Protective Equipment (PPE), fire safety procedures including extinguishers (as applicable), SDSs (Safety Data Sheets) and Lockout Tagout procedures.

• 3.

Reports all accidents/incidents immediately.

• 4.

Reports all unsafe and hazardous conditions/equipment immediately.

• 5.

Complies with all infection control techniques, placement of biohazard containers and removal techniques, procedures and policies.

• 6.

Participates in Fire Safety and Mock Disaster procedures.

• 7.

Review and update the Learning Centre for Seniors for Team Member Education.

The position is a contract role, with the potential for conversion to a full-time position.

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