Cash Management Sales Director

The Cash Management Sales Director will be responsible for managing a portfolio of a dozen large corporate/public sector clients and also for acquiring new clients. This person needs to have an in-depth understanding of how the cash management business contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, and contribution to future strategy of the area(s).

This role reports directly into the Managing Director who heads the Citi Canada Services business and is also the Sales Head.

Responsibilities

• Determine and deliver the sales plan/pipeline goals of the business in conjunction with Product Heads
• Develop and execute on a pipeline of client prospects, sufficient to provide required business growth
• Mentor a team of sales managers/RMs to achieve aggressive revenue goals, measured and rewarded against set targets
• Manage key business drivers like calling plans, deal closure and execution, customer satisfaction, etc.
• Establish relationships with key clients and business partners to identify new business opportunities
• Monitor and understand customer needs, market and economic trends as well as business opportunities and threats
• Coordinate internally to drive timely and flawless execution of client mandates
• Adopt and leverage new marketing strategies such as partnerships, conferences, advisory boards
• Embed quality in client touch-points including proposals and presentations
• Develop sales talent through active coaching, leading training opportunities and attracting top sales talent
• Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
• Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
• Appropriately assess risk/reward of transactions when making business decisions; and ensure that all team members understand the need to do the same, demonstrating proper consideration for the firm’s reputation
• Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services; and ensure that all team members understand the need to do the same
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications

• 15+ years of experience, including 8-10+ years' managerial experience
• Proven track record in cross cultural and matrix business settings.
• Formulation and implementation of business strategy across all corporate customer segments.

Education

• Bachelor’s/University degree, Master’s degree preferred and managerial experience

Equal Opportunity Employment

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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