Director, Global Head - Digital Forensic Services

Director, Global Head - Digital Forensic Services

Leads and oversees Corporate Security’s global Digital Forensic Services and eDiscovery and Litigation Operations Support team, and has the overall governance responsibility of regional digital forensics team in the prevention, detection, and disruption efforts in response to criminal activities targeting the Scotiabank Group. In addition, work to ensure business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

In this role, you will:

• Drive a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Lead the Digital Forensics teams across Corporate Security global footprint in Canada, Mexico, Chile, English Caribbean and Peru.
• Have oversight of the development of operational procedures to govern the department as well as assist international teams in respect to best practices covering forensic lab maintenance, digital evidence identification, conducting proper analysis and safeguarding findings and conclusions in a manner suitable for criminal or civil court presentation.
• Provide enterprise oversight of digital evidence management, including eDiscovery and Litigation Operations, encompassing the identification, collection, preservation and production of electronically stored information to support investigations, regulatory matters and legal proceedings.
• Maintain strong partnerships with Legal, Technology and Investigation teams to coordinate evidence strategies, support complex case requirements and resolve technical challenges related to digital evidence collection and production.
• Lead the coordination, development, and execution of the unit’s cyber-enabled crime prevention and disruption strategies drawing upon case investigations and intelligence insight. Contributes to the research and development of digital fraud risk mitigation techniques and provides expert advice on the state of the Bank’s fraud detection and systems security controls on various committees.
• Build strategic partnerships internally and externally to investigate, mitigate and disrupt criminal activity in the global threat landscape where the Bank operates.
• Oversee and gather evidence on complex technological crimes affecting Scotiabank Group and Affiliates, including serious employee misconduct, fraud, theft, and security breaches involving financial products and proceeds of crime.
• Prevent, detect, and investigate cyber fraud against Scotiabank Group, including incidents that bypass security controls. Assess threats using TTPs, and work with management, Information Security, law enforcement, and partners to quickly respond and reduce financial and reputational risk.
• Direct digital forensic examinations conducted by the team. This includes ensuring the allegations are well founded and provable, with a high expectation of confidence to avoid potential risk to civil liability.
• Support Legal in building provable criminal cases while minimizing civil liability risk. Serve as expert witness in criminal and civil proceedings on behalf of the Bank.
• Respond to emergency situations targeting Bank systems, staff or customers involving priority investigations, CIRTs, HPIs, etc.
• Direct the use of various search strategies and techniques to enable analysis of all forms of electronic media to detect and investigate digital artifacts from criminal behaviors.
• Lead the department’s efforts to continually enhance its investigative methodologies, processes, technology, and tools, ensuring they remain effective, efficient, and aligned with the department’s strategic goals and objectives.
• Support leadership and work in close partnership with Insider Threat Program & Threat Analytics on major projects such as system and or application development and implementation to assist with investigations and disruption capabilities.
• Develop efforts to disrupt malicious operations and reduce risk to the bank and its customers working with internal and external partners.
• Provide educational presentations to various stakeholders across the Bank on the detection and response to cyber-enabled crime.
• Maintain and develop reliable information sources and building strategic relationships with law enforcement, external industry partners and investigative bodies worldwide to ensure a coordinated and intelligence-driven approach to protecting the Bank’s reputation, operations, and financial integrity.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Create an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Build a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviors; communicating vision/values/business strategy; and, managing succession and development planning for the team.

Do you have the skills that will enable you to succeed in this role?

• University degree specializing in Computer Science, Technology Management and related disciplines is required.
• Minimum of 10+ years’ experience in Security or Information Technology field is preferred.
• Minimum of 8+ years of people management experience working with cross functional teams over varied geographies.
• Experience in managing and understanding various aspect of Bank risk including financial.
• Understanding Banking system/processes, general payments ecosystem, and Insider threat framework.
• In-depth industry cyber fraud knowledge and computer/digital forensics expertise, including current cybercrime fraud trends and challenges globally.
• Must be self-motivated, energetic and results-oriented and be committed to adding value to the organization.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship—We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias‑free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations—We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross‑functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement—no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more.

Location(s): Canada : Ontario : Toronto

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