Room Attendant
Why Join Us?
Are you the kind of a pro who jumps at the chance to break the mold, stand out, and make your mark? At Silver Hotel Group, we believe small gestures go a long, long way. We're looking for someone who brings a spirit of fun and creativity to work and thrives on the chase of building something extraordinary.
Join our mission to igniteambition, nurture confidence, and empower defiance of convention.In short—we want you to help us build something exceptional.
Fairfield Inn & Suites Ottawa Kanata has an existingpart-timevacancy for aRoom Attendant.The Room Attendant is expected to promote a positive image of the property to guests and must be pleasant, honest, friendly, and able to address guest requests and problems.
Your Role
Reporting to the Executive Housekeeper or designate, you will:
- Enters and prepares the room for cleaning;
- Makes the bed(s) according to hotel standards;
- Replenishes guestroom and bath supplies;
- Delivers and retrieves items on loan to guests e.g. iron and ironing boards;
- Performs rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required;
- Maintains work area and equipment according to hotel standards;
- Attends to guest calls, guest requests /guest complaints in the area assigned to him;
- Responsible for achieving and exceeding guest satisfaction;
- Other duties as assigned.
What You Bring to the Table
- Housekeeping experience is desirable but not required;
- Basic knowledge of cleaning and industrial equipment and cleaning materials desired but not required;
- Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance;
- Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces;
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping;
- Stand, sit, kneel, or walk for an extended period across an entire work shift;
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination;
- Ability to work flexible shifts (mornings, afternoons, evenings, weekends, and holidays);
- Perform other reasonable job duties as requested by Supervisors.
Why You'll Love Working Here
At SHG, our people come first. With 600+ team members, our mantra of “You Matter” resonates through everything we do—from engagement to retention.
- Culture you’ll love—fun, recognition, authentic, and vibrant.
- Top-tier benefits—including Scholarship Opportunities, RRSP matching, wellness credits, team events, recognition, and hotel stay discounts.
- A chance to shape the success of our Kanata hotels.
- Full commitment to inclusivity, equality, and accessibility.
- Work with like-minded team members who are passionate about their work and keep things fun, every day!
- Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
- A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Ready to Stand out & make your mark?
If you’re someone who thrives on creativity, strategy, and making a meaningful impact—let’s talk!
Apply nowand help us write the next bold chapter in Kanata’s hospitality scene.
This posting is for an existing vacancy