Hotel Manager – Full Time (M/F/D)

Company Description

In the heart of the Laurentians, our hotel offers a unique professional experience where excellence and quality of life go hand in hand. We strongly believe that our success relies on fulfilled employees, which is why we have created an environment where workplace well‑being is an absolute priority.

What The Property Offers

• The role requires a strong level of both French and English.
• Discounted rates for travel within Accor hotels worldwide (more than 5,700 hotels).
• Free parking at the hotel
• Temporary accommodation available ($).
• Competitive insurance plan *
• Retirement plan, available after 3 months *
• Employee Assistance Program (EAP) offered free of charge, including:
  • Mental health support
  • Legal and financial advice
  • Health and nutrition services
  • Career and professional guidance
  • Life transition support
• Uniform cleaning on site.
• Free meals in the cafeteria (taxable benefit).
• Free access to the fitness center
• Opportunities to grow and develop your talents within the property and worldwide.
• The opportunity to get involved in various committees and contribute to the community through philanthropic initiatives.
• Join a rich corporate culture:
  • Strong values promoting a collaborative and respectful environment
  • Regular employee recognition through monthly and annual events
  • Strong commitment to equity, diversity, and inclusion
  • Social and environmental initiatives
  • Conditions apply

Job Description

The Hotel Manager is a member of the Executive Committee, responsible for the strategic direction and operational management of all major divisions of Fairmont Tremblant, including but not limited to Food & Beverage, Culinary, Rooms Division, Engineering, and Security. This role works closely with other leaders to ensure compliance with Fairmont luxury standards and to deliver an exceptional guest experience at every stage of the stay. Reporting to the General Manager, the Hotel Manager plays a key role in leadership coordination, financial performance, and fostering a culture of excellence, innovation, and accountability. In the absence of the General Manager, the position assumes full operational leadership of the property and acts as a trusted representative for stakeholders.

Direct Reports

• Director of Rooms
• Director of food and beverage
• Executive Chef
• Director of Engineering
• Director of Security

Key Stakeholders

Internal

• Executive Committee members
• Department heads
• Operational leaders and employees

External

• Guests and VIPs
• Ownership representatives
• Suppliers and subcontractors
• Senior executives and government authorities

Qualifications

To succeed in this role, the individual must be able to effectively perform all essential responsibilities. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be considered to enable individuals with disabilities to perform the essential functions of the position.

Experience

• Minimum of 5 years of relevant experience, including at least 2 years at Executive Committee level in a large luxury hotel
• Previous experience as Director of Operations in hospitality
• Knowledge of Opera PMS and Silverware systems (an asset)

Education

• Degree or Bachelor’s in hospitality management or a related field

Skills, Knowledge, And Abilities

• Strong financial acumen (budgeting, revenue optimization, labor cost management, forecasting, inventory, expense control)
• Proficiency in data analysis and strategic decision-making
• Proven ability to develop, lead, and motivate high-performing teams
• Strong customer service orientation with attention to detail and results-driven mindset
• Ability to manage a demanding, high-end clientele
• Knowledge of luxury standards, market trends, and service innovation
• Strong business management and problem-solving skills under pressure
• Excellent communication and interpersonal skills
• Fluency in French required; advanced English required
• Strong organizational and prioritization skills
• Autonomy, proactivity, and adaptability
• Strong commitment to confidentiality and security

Personal Qualities

• Collaborative leadership style
• Passion for luxury hospitality and continuous improvement
• Flexibility and adaptability in demanding environments

Conditions

• High level of flexibility and availability
• Willingness for international mobility within 3 to 5 years

Diversity & Inclusion Commitment

We are an inclusive company committed to attracting and promoting diverse talent.

Location

Fairmont Tremblant
3045 Chemin de la Chapelle
Mont‑Tremblant, Québec
Canada J8E 1E1
F + 1 819 681 7643
Recrutement.CMT@Fairmont.com

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