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High Cliff Partners Inc.
SAP CRM ConsultantHigh Cliff Partners Inc. • Toronto, ON, CA
SAP CRM Consultant

SAP CRM Consultant

High Cliff Partners Inc. • Toronto, ON, CA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Our Toronto based client is seeking an experienced SAP CRM Consultant to join their project on a long term contract. The ideal candidate should have extensive experience with SAP CRM along with project implementations in a consultant capacity or related roles. This will be a hybrid role.

Key Responsibilities:

  • Configure and test SAP IS-U Billing & Invoicing: rates (schemas/operands/variants), TOU/interval billing, proration, reversals/back-billing, adjustments, billing orders/cycles, and invoice processing/output.
  • Process meter reading results and exceptions; integrate with Device Management/EDM (VEE, interval data) and troubleshoot billing errors using EMMA; ensure robust error handling and recovery.
  • Build functional specifications for interfaces, enhancements, and forms (print/presentment/payment), and collaborate with technical teams on BAdIs/user exits and performance tuning.
  • Integrate with FI-CA for postings, dunning, refunds/deposits, payments/returns; align with CRM/Service workflows for inquiries, complaints, and move-in/move-out scenarios.
  • Support data migration (contract/billing/master data), parallel bill runs, reconciliations, and bill quality validation; drive SIT/UAT, defect triage, and cutover/hypercare.
  • Contribute to controls and compliance (revenue assurance, audit), document designs and test evidence, and provide knowledge transfer; 5+ years IS-U Billing experience (S/4HANA experience preferred).

  • Must be legally authorized to work in Canada.

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SAP CRM Consultant • Toronto, ON, CA

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