Flight Centre Facilities & Construction Manager Toronto, ON

Facilities & Construction Manager (North America)

Flight Centre Travel Group (FCTG) is one of the worlds largest travel retailers and corporate travel managers. The company which is headquartered in Brisbane Australia has company-owned leisure and corporate travel business in 23 countries spanning Australia New Zealand the Americas Europe the United Kingdom South Africa the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney Australia in 1982 and listed on the Australian Securities Exchange in 1995. Our purpose is to open up the world for those who want to see. Every day we give people all around the world the opportunity to experience something really amazing travel!

To learn more about Flight Centre Travel Group please click HERE

About The Opportunity

As a Facilities & Construction Manager youll play a critical role in shaping the physical workplace experience across 43 FCTG locations in Canada the US and Mexico. This is a hands-on leadership role where youll own facilities operations maintenance programs and capital construction projects from concept to completion. Partnering closely with Real Estate Finance and brand leaders youll ensure every space reflects our World Class Retailer ambition. If you thrive in a fast-paced multi-site environment and love delivering operational excellence this is your opportunity to make a visible impact.

Key Responsibilities

• Own day-to-day facilities operations across 43 retail corporate and support locations
• Manage the ProLease maintenance ticket lifecycle from intake through to resolution
• Coordinate vendors trades and contractors to ensure timely issue resolution
• Develop and execute preventive maintenance programs for critical building systems
• Source negotiate and manage facilities service contracts with defined SLAs
• Act as escalation point for urgent facilities issues across all locations
• Ensure compliance with health safety and building regulations
• Incorporate sustainability and ESG practices into facilities operations
• Lead design and construction delivery for fit-outs relocations and refresh projects
• Manage CAPEX budgets cost estimates and project financial reporting
• Drive value engineering and cost efficiencies across construction projects
• Ensure projects are delivered on time on budget and to brand standards
• Coordinate with landlords building managers and municipal authorities
• Build and manage preferred vendor and contractor panels
• Conduct vendor performance reviews and manage contract renewals
• Collaborate with Real Estate leadership on portfolio strategy and execution
  Other duties and tasks as assigned
• Contribute to a safe inclusive and accessible work environment where all Flighties feel welcomed respected and supported to thrive

Experience & Qualifications

• 5 years experience in facilities management construction project management or similar
• Proven experience managing multi-site facilities and vendor relationships
• Hands-on experience delivering construction and fit-out projects end-to-end
• Experience with facilities management systems (ProLease or similar CMMS preferred)
• Knowledge of health safety and building codes (Canada and/or US)
• Retail or multi-site commercial environment experience preferred
• Strong project management and budget management skills
• Vendor and contractor management expertise with SLA accountability
• Working knowledge of building systems (HVAC electrical mechanical fire/life safety)
• Strong communication skills with ability to engage senior stakeholders
• Familiarity with ESG and sustainability principles in facilities operations
• Proficiency in Excel for budget tracking

Work Perks! - Whats in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. Its also why we offer some great employee benefits and perks outside of the norm.

• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it!
• Use your smarts: Our people use their quick thinking expertise and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you cant miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• Diversity Equity & Inclusion: Commitment to diversity equity and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity Gender Equity LGBTQ2IA Accessibility Environmental Justice) DEI education initiatives and equitable practices including regular equity assessments and inclusive recruitment protocols.
• A career not a job: We offer genuine opportunities for people to grow and evolve
• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
• Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising complemented by our Office Environmental Program LEED Gold-certified office spaces and 1 paid Volunteer Day per calendar year.

Benefits Include:

• Generous paid time off policy
• Travel perks/discounts
• Health & Wellness Programs and Employee Financial Wellness Services
• National/International Award Nights and Conferences
• Group benefits including extended health care dental and vision gender affirming care fertility care
• Insurance including life AD&D critical illness long term disability
• Employee Assistance Program
• RRSP/RPP with matching
• Tuition Reimbursement Program
• Employee Share Plan Ability to purchase company stock on Australian Stock Exchange with partial company match subject to terms and conditions
• Global career opportunities in a network of brands and businesses

Location Toronto ON

If this sounds like the opportunity you have been waiting for then APPLY NOW.

Have questions about this opportunity Reach out to our recruitment team at

For this position we anticipate offering an annual salary of $80000 - $90000. Base salary is dependent on relevant factors including experience geographic location and job requirements.

This posting reflects an active vacancy that we are currently seeking to fill.

As part of our recruitment process AI tools may assist in the screening and assessment of applications. Final hiring decisions are made by our recruitment team and hiring managers.

Before applying to any internal position you must have been with the company or your current role for a minimum of 6 - 12 months and notify your leader prior to applying.

Our number one philosophy Our people. Flight Centre Travel Groups promise is to provide an environment with equality of respect dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at

Travel Weekly Magellan Awards: Silver Winner (2023)
GBTA WINiT Top 50 Award Recipients ()
CHHR: 5-Star DE&I Employer ()
Seramount FCTG Mexico: Member of the Global Inclusion Index (202325)
Newsweek: Americas Greatest Workplaces for Diversity (2024)
Benefits Canada: Health/Wellness Program and Mental Health Program ()
OutThere Awards: Inclusive Travel Finalist (2025)
Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)

#LI-SC1#FCB#LI-Onsite

Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 80000 - 90000