Senior Expert, Market Insights

Welcome to Cascades!

Bring your expertise to a people-first, dynamic environment where your ideas come to life and excellence shapes everything we do.
Join Jean-Pascal Voyer's team as a Senior Expert, Market Insights in Saint-Hubert and help build a more sustainable future.

What’s in it for you

Taking care of our people is in our nature - so you’ll enjoy:

• A competitive annual salary
• Profit sharing and an employee share purchase plan
• A hybrid work model: 3 days in the office (2 fixed + 1 flexible)
• A full range of benefits: group insurance, telemedicine, and an employer-supported retirement plan
• An annual allowance to spend on goods and services of your choice
• A yearly wellness program and employee assistance program
• A collaborative, respectful, and people-centered workplace

Your Role

As Senior Expert, Market Insights, you’ll take on real challenges that bring out your full potential.
Your scope includes:

• Leverage several different sources of quantitative and qualitative data to uncover strategic market and customer insights
• Build and present recommendations to Cascades’ senior management and top customers based on data collected in market intelligence, customer intelligence, consumer research or other data.
• Leverage your expertise in category management to stimulate your collaboration with sales and marketing
• Work with Customer Insights Senior Manager to Identify gaps in supportive information and develop action plans to drive new research for your areas of responsibility
• Establish satisfaction metrics across all customer touch points, analyze them and support the business units in developing their action plan for improvement.
• Work with the Commercial Excellence team to build and maintain specific solutions to leverage and increase data usage across the Tissue division
• Manage relationship with data suppliers
• Proactively learn about best practices and trends and recommend how they can be implemented at Cascades

What you bring

You're a natural fit for Senior Expert, Market Insights if you have:

• Bachelor’s degree in a relevant field
• 10+ years of CPG insights experience (Market Insights, Shopper Insights, Category Management, Sales, Marketing)
• In-depth knowledge of Nielsen, Precision, and other qualitative and quantitative data sources
• Strong knowledge of the retail landscape, ideally within the paper tissue industry
• Exceptional ability to analyze and synthesize information with rigor and attention to detail
• Recognized business acumen and strategic thinking

If you bring the same care to who you are as to what you do, we’d love to meet you!

Apply now and join our team as Senior Expert, Market Insights in Saint-Hubert.

Cascades values diversity and inclusion and considers all applications equitably.