Sr. Business System Analyst/ Products Owner

English Job Description
Our client, a leading global organization within the insurance sector, is seeking a high-caliber Senior Product Owner to join their dynamic team on a 6-month contract with a strong intent for long-term extension or permanent conversion.

In this role, you will act as a techno-functional leader driving sprint deliverables, coordinating User Acceptance Testing (UAT), and collaborating closely with international technical teams and Scrum Masters. You will own the evolution of a business-critical CRM platform—ensuring stability for underwriting user groups while strategically onboarding and integrating business development teams to merge comprehensive data reporting.

If you are a driven professional who bridges the gap between complex technical requirements and executive-level business strategy, we want to hear from you.

Advantages
Long-Term Potential: Strong intent for contract extension or conversion to a permanent role.

Cutting-Edge Upskilling: Gain exclusive access to internal, ongoing corporate AI training (including Microsoft Copilot and Claude).

Inclusive Culture: Enjoy a highly collaborative environment where contractors are fully integrated into the team and invited to major corporate events.

Work-Life Balance: Standard 35-hour work week with a predictable, structured hybrid schedule.

Responsibilities
Product Leadership: Act as a pseudo-leader to align cross-functional teams, drive sprint deliverables, and manage end-to-end product lifecycles.

CRM Evolution & Stability: Support and enhance the existing CRM platform for specialized user groups while leading upcoming integration initiatives to onboard new business units.

Holistic Solutioning: Connect the dots across various technical modules and business requirements to build seamless, end-to-end enterprise solutions.

Stakeholder & Technical Alignment: Present strategic roadmaps to C-suite and senior executives while simultaneously collaborating with tech teams to define API requirements and CRM connectors.

UAT Coordination: Oversee and coordinate User Acceptance Testing to ensure deliverables meet stringent business standards.

Qualifications
CRM Expertise: Mandatory, hands-on experience with MS Dynamics CRM configuration and platform building.

Proven Leadership: A tracked record of leading large-scale CRM implementations within enterprise-level environments.

Industry Experience: Strong domain knowledge within the Insurance sector and a deep understanding of its unique workflows.

Technical Proficiency: Demonstrated experience defining API requirements and working alongside technical teams to build robust connectors.

Communication & Relationship Management: Exceptional executive stakeholder management skills with the ability to confidently partner with C-suite leadership.

High Emotional Intelligence (EQ): A natural ability to challenge technical solutions constructively while seamlessly meshing with a dynamic, forward-thinking team culture.

Summary
Role Title: Senior Product Owner

Placement Type: 6-Month Contract (Strong intent for extension or permanent conversion)

Work Arrangement: Hybrid (3 days on-site: Tuesday, Wednesday, Thursday in the Toronto office)

Work Hours: 35 hours/week (9:00 AM – 5:00 PM)

Target Start Date: ASAP

Interview Process: Streamlined 3-stage process combining virtual leadership screenings, an in-person local team cultural fit interview, and a virtual international technical alignment session.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.