Service Technician

Job Tile: Service Technician

Location: Sudbury, ON, Canada

Business Unit: BME Operations

Reports To: General Manager North America

About Us

BME, a global leader within the Omnia Group, provides innovative blasting solutions that support safe, efficient, and sustainable mining operations. With decades of industry experience, we combine advanced technology, technical expertise, and a deep understanding of mining challenges to deliver measurable performance improvements. At BME, we are committed to excellence in safety, operational performance, and customer partnership. We are looking for individuals who are driven by innovation and eager to contribute to cutting-edge solutions in the mining industry.

As part of the Omnia Group, our people form part of an interconnected global, forward-thinking team that values impact, contribution and expertise. We are committed to investing in each person's growth through world-class exposure, cutting-edge innovations, and opportunities for professional development. Our values-driven culture is built on respect, a commitment to excellence, and doing the right thing. At Omnia, innovation meets purpose, creating an environment where your contributions can shape meaningful solutions for today and tomorrow.

Operating in 26 countries and distributing to over 40, we provide essential products and services across agriculture, mining, and chemicals. We are driven by a shared commitment to enhancing lives, empowering communities, and creating a greener, more sustainable future. Whether enabling food security by improving agricultural yields, driving economic growth with safer and more efficient mining solutions, or supporting industrial progress with environmentally responsible chemicals, our work impacts industries, transforms communities, and builds a healthier planet.

Together, we are creating solutions that enhance life, empower progress, and shape a greener future for generations to come.

Why This Role Matters (Purpose):

The purpose of the Service Technician role is to ensure the safe, reliable, and efficient installation, operation, and maintenance of the Hypex Bio operational units at customer sites by executing installation, maintenance, and repair activities in accordance with defined technical procedures and standards. The role acts as a key technical link between BME Mining Canada and its customers by providing hands-on service support, preventive maintenance, fault diagnosis, and repairs, while delivering technical training to ensure correct and compliant use of the equipment.

What You Will Be Responsible For:

• Install, commission, service, repair, and maintain Hypex Bio operational units at customer sites in accordance with approved technical procedures and safety standards.
• Perform planned and preventive maintenance activities to ensure optimal equipment performance, reliability, and availability.
• Diagnose mechanical, hydraulic, and electrical faults on operational units and carry out corrective actions within defined service scope.
• Provide hands-on technical support to customers and site personnel, including training on the correct operation, basic care, and safe use of equipment.
• Conduct routine inspections, testing, and calibration of equipment to ensure compliance with operational, safety, and regulatory requirements.
• Identify equipment-related issues, risks, or non-conformances and escalate application, performance, or design-related matters to the Application Technician or Application Team as required.
• Maintain accurate service records, maintenance logs, and technical reports in line with company and regulatory requirements.
• Support site readiness and operational continuity by responding to breakdowns and service requests in a timely and professional manner.
• Comply with all safety, legal, and regulatory requirements related to explosives, equipment operation, and customer site standards.
• Collaborate with internal teams to support continuous improvement of service processes, equipment reliability, and customer support practices.

What You Will Bring:

Qualifications:

• High School Diploma
• Code 08 / Code B Licence
• Mechanical, Hydraulic and Electrical qualification/certification

Desired:

• Underground Blasting Certification
• ADR Certification
• C or CE driver's license, BE, and YKB Certification
• Forklift Certification

Experience:

• 3 years demonstrated experience in Underground explosives mining environment
• Demonstrated knowledge of performing mechanical, hydraulic and electrical maintenance
• Demonstrating ability to train new equipment operators
• Welding Experience (Desired)

Key Competencies:

• Proficiency in MS Office (Word, Excel and PowerPoint)
• Numerical skills
• Attention to detail
• Strong communication/interpersonal skills
• Drive to Improve Existing Processes
• High risk awareness
• Respect for instructions, laws and regulations

Why Join Omnia

Join an organisation where innovation, sustainability and purpose come together. Shape Health, Safety and Security strategy across a leading international business while contributing to a greener future.

Diversity, Equity & Inclusion

Omnia is committed to an inclusive workplace where diversity is valued and respected. We encourage applications from suitably qualified candidates from all backgrounds.

Thank You for Your Interest

Thank you for your interest in joining Omnia. Every application is carefully reviewed by our Talent Acquisition team. While only shortlisted candidates will be contacted, we truly appreciate the time you've taken to apply and encourage you to keep an eye on future opportunities with us.