Location: Canada (territory-based)
Team: Field — Brand Education
Collaborates with: On Tech Team (functional); ThirdChannel (administrative)
Employment Type: Independent Contractor
About ThirdChannelThirdChannel helps brands deploy their best advocates into the marketplace through a technology-first platform connecting brands, retailers, and field teams.
About the RoleThirdChannel is hiring a Tech Representative to support On, the most premium global sportswear brand, across a local territory. We're looking for someone with genuine roots in the running community who can deliver high-impact product education and in-store support at retail.
You will own retailer relationships, product training, and brand advocacy across your market in support of On's mission. Store visits run one hour, with locations supported monthly or bi-monthly based on market needs. Success looks like confident, well-educated retail staff, strong brand visibility, and measurable impact on sell-through. You will be expected to build a strong pulse on your territory, identify the highest-impact opportunities, and proactively recommend ways to strengthen On's presence in the running community.
Key ResponsibilitiesDevelop and maintain deep technical knowledge of On footwear, apparel, and innovation through education, independent research, product testing, and field experience. Deliver engaging training sessions that educate retail staff on product features, benefits, technologies, and selling strategies, and serve as a trusted product resource for associates and management.
Conduct regular store visits to evaluate product presentation and brand visibility. Capture photos and submit detailed visit reports through the ThirdChannel platform, and gather feedback from retail staff and customers to share with internal teams.
Represent On with professionalism, enthusiasm, and authenticity. Build strong relationships with retail partners to increase brand awareness and sales performance, and support local marketing initiatives and field programs that strengthen On's presence in the running community.
Support retail partner events through the execution of product demos, community runs, and brand activations that deliver a premium experience.
Act as On's eyes and ears in market. Perform competitive analysis, track marketplace trends and consumer behaviour, and translate observations into timely, actionable reporting and recommendations for the broader On team.
Qualifications
#ONTHCH
On Field Educator – Running • Calgary, Alberta, Canada
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