NLC-2289R: Administrator, Programs, Business & Academic Upgrading

Additional Information:

For over 50 years, the Northern Lakes College vision has been to increase accessibility to educational opportunities. With 25 locations across northern Alberta, program sites throughout Alberta, and a unique Supported Distance Learning model, students can access quality educational opportunities without leaving their community. Students can study from the comforts of home, work, on the road, or from one of the many College locations. Northern Lakes College offers a variety of university transfer, diploma, and certificate programs, including Academic Upgrading, Business & Administrative Studies, Health & Human Service Careers, Pre-Employment & Apprenticeship Trades, Resource Technology, University Studies, and Continuing Education & Corporate Training certificates and courses. The college supports and promotes professional development and wellness opportunities and provides employees with an attractive benefits plan and competitive salaries. The College service region offers numerous recreational activities for the entire family to enjoy!

Northern Lakes College has the following Permanent Full-Time position available:

Administrator, Programs, Business & Academic Upgrading
Salary: $69,972 to $91,800 per year
Location: Slave Lake
August 4, 2026

Qualifications:

• 2-year Business Administration Diploma or related diploma/equivalent related education
• 3 – 5 years administrative experience
• Microsoft Office, Word, Excel, and data entry experience
• A clean vulnerable sector criminal record check prior to commencement
• A valid Class 5 driver’s license
• A combination of education, training and experience may be considered

Assets:

• Experience supporting adult learners
• Knowledge of post-secondary requirements
• Experience working with databases.

Nature and Scope of Work:

Reporting to the Chair, Business and Continuing Education & Corporate Training and the Chair, Academic Upgrading, the successful incumbent is responsible for administration of program offerings including interacting with students, internal and external stakeholders, and management as required to consistently provide exceptional programming.

Duties and Responsibilities:

Supporting Students in Successful Program Completion

• Answering program related student questions and assisting students to connect with the appropriate college department as required
• Ensuring students are provided information for access to courses, student orientation, program schedules, program supports, and other important student related program information
• Working with students to identify and overcome issues preventing successful program completion through discussion with students and referring students to suitable support persons as required
• Interacting with students throughout their program to ensure that they find their Northern Lakes College experience to be both beneficial and enjoyable
• Working with instructors and management to identify problem areas and developing plans to address these concerns

Coordinating Hands-on Learning Opportunities for Distance Delivery Students

• This could include coordination of industrial tours, lab days, guest speakers, and would be in conjunction with the instructor or other program staff efforts to engage students

Program Reporting

• Assist in program administration as in populating data into Master Program Plans, updating program activity calendars, updating program homepages, student handbooks, etc.
• Relay information to program stakeholder regarding the success of individual programs, opportunities for program improvement/growth, and implications of market trends on program student numbers

Documentation Coordination

• Assist students to complete enrollment forms
• Ensure students have program schedules and other related documents necessary for their programs of study
• Investigate program documentation needs (internal and external) and implement systems to address these needs are required
• Provide basic administrative support to the Chair of Business and Continuing Education & Corporate Training
• Traveling within Northern Lakes College’s service region when required

Skills/Knowledge:

Office administration skills

• Demonstrated customer service skills
• Demonstrated organization and prioritization skills
• Knowledge of customer confidentiality requirements

Other duties as assigned.

Contacts (Internal and External):

Internal

• Admissions and Student Records
• Coordinators and Chairs
• Counsellors
• Instructors
• Facilities and Ancillary Services
• Students

External

• Prospective Students

The Successful candidate must provide College or University transcripts and a clean Criminal Record Check to Human Resources prior to commencement.

This position is covered under the Collective Agreement between Northern Lakes College and the Alberta Union of Provincial Employees.

Note: Northern Lakes College thanks all applicants for their interest in employment; however, only those candidates selected for interviews will be contacted.

• Competitive salaries
• Vacation time ranging from three to eight weeks
• Excellent health and dental benefits
• Life and disability insurance
• Pension plans with employer contributions
• Comprehensive employee and family assistance program
• Professional development opportunities