Customer Care Coordinator

Select People Solutions is partnering with our client to recruit a friendly and customer-focused Customer Care Coordinator to provide exceptional service and support to customers. This role is ideal for someone who enjoys building relationships, solving problems, and ensuring every customer has a positive experience from start to finish.

What’s in it for You?
• Competitive hourly wage based on experience
• Supportive and collaborative team environment
• Opportunity to grow your customer service and coordination skills

Compensation & Hours:
• The rate of pay will be $21–$25/hr, depending on experience
• Full-time, temporary position
• Monday to Friday, daytime hours

Position Summary:
• Respond to customer inquiries by phone, email, and in person
• Coordinate customer requests and ensure timely follow-up
• Schedule appointments, services, or deliveries as required
• Maintain accurate customer records and update information in company systems
• Resolve customer concerns professionally and escalate issues when necessary
• Collaborate with internal departments to ensure a seamless customer experience
• Assist with administrative tasks, reporting, and documentation
• Build positive relationships with customers through exceptional service

Required Qualifications:
• Previous experience in customer service, client support, or a customer-facing role
• Strong communication and interpersonal skills
• Excellent problem-solving and conflict-resolution abilities
• Comfortable using Microsoft Office and learning new computer systems
• Strong organizational skills with the ability to multitask
• Positive attitude and commitment to delivering outstanding customer service

Bonus Points For:
• Experience serving in a restaurant, café, or hospitality environment
• Background in retail, front desk, or other high-volume customer service roles
• Experience handling customer concerns in a fast-paced setting

Right People. Right Seat.
Exciting Job Opportunities in Lethbridge!

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