Branch Manager

Make A Difference For Those Who Make The World™

As a Branch Manager you will be part of a dedicated team based in Ottawa, Ontario and reporting to the National Product Service Manager.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of nearly 48,000 professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER.

• Achieve top line sales and standard margin budgets in DEWALT, CPT, Accessories and Outdoor
• Present and execute Marketing promotions and programs to assigned customer base; develop, execute and track account plans
• Develop and nurture strong account relationships
• Provide monthly rolling sales and forecast by business
• Coordinate and participate in major trade shows with key accounts
• Manage business within assigned T&E budgets
• Provide feedback on competitive activity to marketing
• Provide the necessary sales and service skills to maintain and enhance Stanley Black & Decker’s corporate image, attain and exceed established financial targets
• Achieve timely completion of all jobs to meet deadlines and objectives
• Ensure courteous, knowledgeable and efficient service to all customers (ASC, End-User, Distributor) to maximize 100 % customer satisfaction
• Implement and maintain established inventory control procedures
• Promote fusion between Sales and Service
• Administer warranty; other company policy and procedures; and make the day-to-day operational decisions
• Implement and coordinate all processes such as cash controls; returns; warranty; paper routines to comply with internal audit standards
• Professionally merchandise the retail store to maximize sales and profit
• Grow parts and repair business through the promotion of sales from ASC/Distributor/End-User Accounts
• Graduate of a community college or university (business major) and experience in a sales, marketing, or service environment
• Highly motivated, hands-on individual who thrives on the fast-paced, competitive retail and I/C environment
• Strong managerial, organizational and product knowledge, including the ability to implement various sales and marketing programs across both channels
• Effective communication, leadership, negotiation, presentation and consumer behavioral skills; experience in working directly with the public
• Proficiency in using SAP and Microsoft Office Suite products
• Product application, and technical skills an asset
• Have a valid drivers license and a clean record
• Anticipated compensation for this role is $75,000-$90,000 in annual base salary. Salary is based on market location, and may vary depending on job-related knowledge, skills, and experience. In addition to base salary, this role is eligible to receive a discretionary sales incentive bonus which at target is equal to 20% of salary. All bonuses are subject to plan terms and are based on the achievement of defined objectives. Bonuses are not guaranteed.
• We care about the safety and the well-being of our employees.
• A supportive work environment where you can be your best every day.
• Opportunities to stretch and develop in our diverse lines of business within our Fortune 200 company.
• We offer different ways for you to give back to communities where we operate.
• Competitive compensation & benefits package.
• Use of a company vehicle, cell phone & laptop.
• Company Perks including: Goodlife Fitness discounts, Employee product purchase, and many more!

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

This job posting is for an existing vacancy within our organization.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.