Administrative Coordinator

Chick-fil-A Kitchener is an independently owned and operated quick service restaurant looking for incredible team members who have a heart to make a difference in the lives of our guests. We sell amazing and delicious products and have a desire to make a difference in the lives we come in contact with. Team Members work in a culture that encourages growth, kindness, offers opportunity, provides support & empowers innovation. Join a culture of positive influence & stewardship that values integrity, hospitality, warmth and professionalism!

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day.

Please read our requirements and screening questions thoroughly before applying.

Job Description: The Administrative Coordinator provides support to employees and coordinates business communication at both Chick-fil-A Kitchener and Chick-fil-A Cambridge Centre. They perform general clerical work for the Restaurant while creating and maintaining record keeping systems. This job is hands on in restaurant working amongst the team, while helping out in operations and being a leader in restaurant.

OUR VISION

To relentlessly pursue excellence in hospitality while serving safe, quick, crave-able food.

OUR VALUES

Fun- being committed to celebrating every day with enthusiasm and gratefulness

Integrity- being committed to doing the right thing, no matter what

Inclusion- being committed to a work environment where we acknowledge our differences and celebrate our unique contributions

Loyalty- being committed to build and preserve long-term relationships based on mutual respect

Stewardship- being committed to take care and protect all of our resources and talents

Our business is looking for an administrative coordinator to assist with our growing company. The successful candidate should be organized, efficient and have excellent communication and collaboration skills (professional correspondence). A keen eye for detail is also crucial! The ideal candidate will possess excellent administrative skills.

Responsibilities:

• Answer the phone and assist with guest recovery

• Check and respond to emails and voicemails

• Manage business emails and other correspondence

• Provide support to upper management in various administrative areas

• Develop a "familiar face" among the team that can step in when needed

• Able to work at least 12 hours in operations a week, supporting leadership

• Ordering supplies, maintaining inventory and handling incoming/outgoing deliveries

• Troubleshoot restaurant issues in the front and back of the house

• Establish and implement policies and procedures

• Oversee employee data and information

• Establish and implement policies and procedures

• Keep the office clean and organized

• Greet guests in a friendly and courteous manner – always ensuring professionalism.

• Ability to organize accounts payable and receivable

• Organize vendor information

Skills/Qualifications

• Proficiency in Google Drive (Google Docs + Google Sheets) and Microsoft Office required

• Maintenance and project coordination experience as asset

• Strong keyboard and computer skills

• Exceptional attention to detail

• Ability to work in fast-paced environment and be flexible with over-changing responsibilities

• Strong interpersonal, written, and verbal communication skills

• Comfortable with accountability amongst team and vendors

• Ability to handle confidential information in a professional manner

• Ability to maintain accurate and organized employee files

• Proactively look for opportunities to improve current processes and best practices

Benefits:

Flexible Schedule

Sundays Off

Employee Discount

Education:

Secondary School (required)

Experience:

Administrative experience: 1 year (preferred)

Language:

English (required)

Work Location:

In-Person at Chick-fil-A Kitchener and Chick-fil-A Cambridge Centre

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application. * Must have appropriate transportation for scheduled shifts * Must have a high school diploma * Enjoy working in a fast-paced environment * Ability to multi-task * Ability to communicate clearly and work well on a team * Previous administrative experience preferred * Open to receiving constructive feedback