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Specialized Bicycle Components Canada, Inc.
Store Manager - Cap's Bicycle Shop - New Westminster, BCSpecialized Bicycle Components Canada, Inc. • Canada, BC, New Westminster, CAPS Bicycle NW
Store Manager - Cap's Bicycle Shop - New Westminster, BC

Store Manager - Cap's Bicycle Shop - New Westminster, BC

Specialized Bicycle Components Canada, Inc. • Canada, BC, New Westminster, CAPS Bicycle NW
7 days ago
Job type
  • Full-time
Job description
Store Manager - Cap's Bicycle Shop - New Westminster, BC

ABOUT SPECIALIZED

JOB SUMMARY

A critical member of the Specialized retail network, the Store Manager balances excellence in retail operations with a passion for the power of a great brand. The Store Manager maintains the culture of the business and sets the tone of the store. The ideal candidate has a consistent record encouraging successful, profitable retail, and wants to take that expertise to the next level as a driver of outstanding brand experiences. Beyond being a well-adapted business leader, the Store Manager works collaboratively with staff, retail partners, and local riders as a host, mentor, brand advocate, and customer service ace. This role also works cross-functionally with other members of the Specialized team to facilitate store-based events passionate about education, product launches, advocacy, and brand innovation.

HOW YOU’LL MAKE A DIFFERENCE

  • Overall profitability of the retail store, namely covering and exceeding the store’s run cost to maximize the contribution to the topline revenue of Specialized Bicycle Components, globally
  • Exemplify outstanding methodologies for staff and local operators
  • Ensure the conveyance of transformative, inclusive, ride-focused, locally-authentic and collaborative experiences for staff and riders alike inside and out, c/o the Specialized Retail Way
  • Host/give tours of the space to retailers, explaining our processes for outstanding methodologies
  • Performance management/talent management of all current employees
  • Encourage a welcoming, diverse, and inclusive workforce through talent recruitment
  • Schedule all staff and shift coverage showroom
  • Educate all staff (in-house training, SBCU, and SBCU.com facilitation)
  • Establish and sustain all clientele (establish long-term relationships with key riders and retailers, based on data about their preferences, behaviors, and purchases)
  • Uphold all cleanliness and organizational standards for the sales floor and office space
  • Handle the progress and ensuring timely delivery of all special orders and home deliveries
  • Ensure staff has direction and is informed when the manager is not present (days off, time off, etc.) so that all employees are working purposefully towards store goals
  • Evaluate each employee’s performance and is the first point of contact when issues arise in-store among riders, staff, and the service/sales interface
  • Sett goals with each member of the team which include development, store-wide goals, and larger company initiatives
  • Operate within the set rules of the company (Specialized Retail LLC.) and ensuring alignment of all practices with Specialized Bicycle Components

WHAT YOU NEED TO WIN

  • Experience and Passion for cycling and the Specialized brand
  • A current or former retail employee with 1+ years ofexperience preferred
  • Excellentcommunication withthe ability to effectively interact with riders andteam members
  • Must be able to work as business dictates whichincludes weekends
  • Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching
  • Able to lift at least 50 lbs. or more and use properlifting skills
  • Bike Shop Experience a plus

TELL ME MORE

  • Competitive health care (Medical PPO or HDHP)*
  • Dental*
  • Vision*
  • Health Savings Account (HSA)
  • Short and Long Term Disability
  • Company sponsored life insurance
  • Optional Term Life Insurance
  • Optional Critical Illness insurance
  • Optional Critical Accident insurance
  • Competitive vacation package*
  • 401(k) with match
  • 8 Weeks paid parental leave
  • Paid company holidays
  • Employee discounts on all product
  • Deep partner retail discounts
  • Fitness & Events Reimbursement
  • Uniform Allowance
  • Employee Assistance Program
  • Commuter Benefits *if applicable in state

*For eligible employees

*For eligible employees

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Store Manager - Cap's Bicycle Shop - New Westminster, BC • Canada, BC, New Westminster, CAPS Bicycle NW

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