Senior Manager Business Intelligence

Job Description

Application Deadline: July 6, 2026

This role can be located in Canada or the Caribbean Banking Market where the successful candidate resides

What is the opportunity?

In this role you will establish the Caribbean Banking Data Reporting, Data Quality Management and Analytics Centre of Expertise to provide required shared services with high quality, efficiency, and consistency. You will also be required to establish scorecards and analysis to drive informed business decisions and provide the end user direction to IT in the establishment of an enterprise data warehouse for Caribbean Banking.

What will you do?

• Establish and continue to refine Data Analytics CoE construct to provide the optimal portfolio of services
• Responsible for translating business data needs into technical solutions with an iterative approach and process
• Partner with Director - Data Transformation to develop and implement processes that enhance Caribbean Banking data quality and evolve Caribbean banking data to allow users to access self-serve capabilities
• Establish product, service and channel scorecards with key metrics and drivers for CBOC, business heads and product/channel managers to inform effective decision making
• Advise group on requirements of data warehouse to enable robust analytics, statistics, reporting
• Ensure tools and methodology are fully understood and consistently utilized across analytics teams
• Streamline and simplify reporting requirements across Caribbean banking with a goal of reducing reports required by 50% and bring best practices used across Enterprise to Caribbean Banking
• Establish and develop a regulator reporting process that ensures organization receives information in a timely manner while establishing processes to simplify and stream line regulatory requirements

What do you need to succeed?

Must-have

• Undergraduate degree in Finance, Business Management, Statistics or equivalent education/training
• Experience in organizational transformation strategies with a focus on customer service and management
• Experience in the big data ecosystem, with Hadoop (Pig, Hive, HDFS), Apache Spark, and NoSQL/SQL databases
• Experience using ETL big data pipelines (Apache Airflow), knowledge of CI workflows and build/test automation
• Experience managing data reporting and analytics teams and establishing data quality management processes and extensive experience in statistics, analytics and relational databases

Nice to Have

• Post graduate degree in Finance, Business Management or Statistics will be an asset or similar designation or equivalent combination of education and experience
• Experience in Customer Relationship Management is an asset.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Opportunity to Lead in a dynamically changing environment
• The advantage of working with a dynamic, collaborative, and high performing team where initiative and hard work are recognized and rewarded
• Ability to make a difference and lasting impact
• Interaction with Senior Leadership

Job Skills

Big Data Management, Budgeting, Business Performance Management, Critical Thinking, Knowledge Organization, Long Term Planning, Performance Management (PM)

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-06-30

Application Deadline:

2026-07-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.