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Nexasphere
ServiceNow Technical AdvisorNexasphere • ON, Canada
ServiceNow Technical Advisor

ServiceNow Technical Advisor

Nexasphere • ON, Canada
30+ days ago
Job type
  • Full-time
Job description
Role: ServiceNow Technical Advisor Contract work: 37.7 hours (Overtime may be required) Location: Remote Terme: Start Aug 24th, Term: 1.5 years Security Clearance : Reliability Language: English Scope: The Consultant will be responsible for providing the following Services to the Bank: Under the direction of the Assistant Director of Service Management Platform: Perform ServiceNow Business Continuity Management (BCM) and Crisis Management feasibility assessments and develop roadmap Participate in business process redesign workshops Collaborate and facilitate discussions with internal business clients to clarify requirements and convert them into technical and functional requirements Establish a technical project plan with key milestones and provide status updates Create ServiceNow epics and stories Document key technical decisions, issues, and enhancements through the entire development lifecycle Assist the project team in resolving technical issues Report on development work progress Collaborate with the support team to ensure transition from development to operation Provide technical guidance and expertise to various stakeholders throughout the project lifecycle Communicate effectively and collaborate with project team members and key stakeholders across all phases of the project Perform ServiceNow SAM Pro feasibility assessments and develop roadmap Facilitate and participate in business process redesign workshops Facilitate and contribute on the prioritization of functional Qualifications & Skills The Consultant should have the following qualifications and skills: University degree or college diploma in business administration, statistics, or a related field A minimum of five (5) years of recent demonstrated experience as a technical lead for ServiceNow implementations A minimum of three (3) years of recent demonstrated experience with ServiceNow SAM Pro related projects Demonstrated hands-on experience configuring and working with the ServiceNow Software Asset Management Professional (SAM Pro) module Demonstrated experience designing and configuring ServiceNow solutions based on business and technical requirements Demonstrated experience supporting the ServiceNow development lifecycle (design, build, test, deployment, and transitioning to operations) Additional Qualifications Demonstrated ability to use data and information to inform problem solving in relation to building systems and infrastructure Demonstrated ability to prioritize work and meet deadlines while working on multiple tasks Demonstrated experience working and leading discussions with a broad set of stakeholders
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ServiceNow Technical Advisor • ON, Canada

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