Staff DevOps Developer

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

• Impact
• Community
• Growth
• Excellence

Feel like you can make a difference? Good news, we saved you a seat!

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.

AI Disclosure Statement

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.

⚠️ Recruitment Fraud Notice

Dialogue only contacts candidates through official @dialogue.co email addresses. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. All open roles are listed exclusively at dialogue.co/en/careers. If you receive a suspicious communication claiming to be from Dialogue, do not respond — report it to jobs@dialogue.co and verify the role on our official careers page.

Your role as Staff DevOps Developer

Reporting to Alexandre Rimthong Director of Software Developpement, you will contribute to the evolution of the Dialogue’s platform infrastructure platform and make sure it is reliable, secure, cost effective, up to date, automated and runs as smoothly as possible in order to serve Dialogue’s millions of members!

As a platform developer, you will have to support product teams and ensure that the platform being developed suits their short, mid and long term needs so it continuously improves their work efficiency and autonomy.

You will maintain a high bar for quality and lead and mentor other engineers. You’ll participate in building a culture with strong engineering values and goals. You’ll emphasize quick deployment cycles while following best practices and code reviews. Last but not least, you’ll work hands-on in the code and contribute technically.

What you'll be doing

• Design and implement robust, secure, cost effective and long lasting infrastructure solutions
• Participate in the mid and long term vision and roadmap of the Dialogue platform infrastructure
• Improve monitoring and observability of the overall platform and empowering the ownership of product teams
• Guide the responsible and effective use of AI in the development lifecycle as well as in the care platform
• Automate repetitive operation tasks
• Participate to the definition and implementation the infrastructure team’s objectives
• Closely collaborate with product development and IT teams ensure infrastructure needs are captured and planned according to overall project planning.

We'd love to hear from you if you have

• Familiarity with one of the three main cloud infrastructure providers: AWS, GCP, Azure
• Familiarity with deploying, configuring and managing the Kubernetes containerization platform
• Familiarity with deploying, configuring and managing firewall and intrusion detection systems.
• Familiar with tools associated with cybersecurity: firewalls, intrusion detection systems, confidentiality management, network policies, etc.
• Familiarity with managing, configuring and using a CI/CD platform: CircleCI, Travis, TeamCity, Jenkins, etc.
• Knowledge of at least one programming language: Python, Node.js, Golang, Bash, etc.
• Familiarity with automated tests: unit, integration, system, etc.
• Familiarity with configuring and using one of the surveillance system tools: Datadog, New Relic, CloudWatch, etc.

Please note that as we serve customers across Canada, bilingualism is an asset for this position. You may be required to communicate in French and English.

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

• Access to the Dialogue app and virtual mental health support for you and your family
• Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
• 4 weeks vacation, 9 wellness days, and 1 volunteer day
• Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
• Work abroad up to 4 weeks/year
• Incentive plans, referral bonuses & RRSP matching
• Learning via Coursera, external training budget & mentorship
• Optional parental leave top-up

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