Description
:Responsibilities
Provide Tier 4 production support for data platforms, pipelines, integrations across Snowflake, Databricks, Azure Data Factory, Azure Data Lake, and SQLdatabases.
Triage, investigate, resolve, and document incidents, service requests, defects, data quality issues, performance problems, failed jobs, and access-related requests.
Support Snowflake operations including databases, schemas, warehouses, roles, access patterns, query troubleshooting, performance tuning, cost awareness, secure data sharing, and operational governance.
Perform root cause analysis, contribute to problem management, and recommend preventive actions to reduce recurring incidents and improve service reliability.
Create and maintain support documentation, runbooks, knowledge articles, recovery procedures, escalation paths, and operational handover materials.
Use AI-assisted tools responsibly to accelerate support activities such as log analysis, query troubleshooting, documentation, ticket summarization, anomaly detection, and knowledge discovery while maintaining privacy, security, and quality standards.
Collaborate with development and engineering teams on fixes, releases, change validation, operational acceptance, deployment readiness, and post-release support.
Drive continuous improvement in monitoring, alerting, automation, support processes, incident response, access management, data quality checks, and operational stability.
We’d love to hear from you if you have
At least 4years ofpractical experiencedevelopment and/orsupporting production data platforms, data pipelines, integrations, and operational data services using Snowflake, Databricks, Azure Data Factory, Azure Data Lake, SQL, and modern ELT/ETL patterns.
Hands-on experience troubleshooting Snowflake workloads, including SQL queries, warehouses, schemas, roles, permissions, performance, data loads, and operational failures.
Strong SQL skills with the ability to investigate data discrepancies, failed jobs, slow queries, access issues, and production incidents.
Experience working with monitoring, alerting, logging, job scheduling, data quality checks, and operational dashboards for data platforms and pipelines.
Good understanding ofsupportpractices including incident management, request fulfilment, change support, problem management, root cause analysis, escalation, and knowledge management.
Working knowledge of Python, PySpark, scripting, Git, CI/CD concepts, and automation practices sufficient to troubleshoot and support production data solutions.
Awareness of how AI can be used responsibly to improve data support activities, including ticket triage, log analysis, anomaly detection, documentation, and operational knowledge discovery.
Bachelor’s degree in Computer Science, Data Engineering, Information Systems, or equivalent practical experience.
Excellent communication skills, strong ownership, customer focus, analytical troubleshooting ability, attention to detail, and a proactive team-oriented mindset.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Data Engineer II • Calgary, AB, CA
Be part of Alberta's digital transformation as a Data Engineer.Contribute to innovative projects by creating data pipelines and deriving insights that meet the needs of citizens.As a core member of... Show more
Drive data engineering excellence as a Staff Data Engineer and help transform healthcare data practices.Spearhead architecture optimizations and educate teams in a fully remote role.As a leader in ... Show more
Enhance your career as a Data Engineer with HIVERY, focusing on advanced AI tools in a remote setting.Your expertise in Python or Go will drive improvements in our retail solutions.HIVERY, a startu... Show more
Senior Platform Engineer to design and build scalable logging architectures for the Security team. Show more
The Solution Engineer will drive technical sales, lead hands-on engagements, and build relationships to help customers modernize their data platform, using cloud databases and analytics tools. Show more
Cloud Ecosystem: Primary AWS environment.Architecture: Medallion Architecture (Bronze / Silver / Gold layers) using Apache Iceberg and Hive table formats.Orchestration & Transformation: Implementat... Show more
At Borrowell, we're on a mission to help Canadians feel confident about their money.We empower individuals to take control of their financial futures by providing the tools and insights needed to u... Show more
We help global enterprises launch digital products that reach millions of users.Our work spans massive datasets, scalable pipelines, and critical business challenges across industries.Lead technica... Show more
Get AI-powered advice on this job and more exclusive features.About US: We are a company that provides innovative, transformative IT services and solutions.We are passionate about helping our clien... Show more
We are looking for an experienced and versatile.If you are passionate about data, solving complex problems, and working directly with enterprise stakeholders to translate business needs into scalab... Show more
A dynamic growth strategy consultancy in Metro Vancouver is seeking a Data Engineer to improve and maintain ETL processes.The ideal candidate is a leader comfortable with ambiguity and able to work... Show more
A leading integrated facilities management company in Calgary is seeking a Technical Solutions Specialist to shape and deliver innovative Integrated Facilities Management solutions.The ideal candid... Show more
Do you want to empower organizations to build smarter compensation strategies while ensuring fair pay for all employees? Syndio is a Series C technology company leveraging advanced technology and r... Show more
Become a Senior Data Engineer at Goodway Group and shape the future of data solutions.Collaborate in a remote-first environment while empowering analytics and driving business outcomes.Goodway Grou... Show more
A data-focused SaaS company in Canada seeks a Data Engineer to develop robust ETL pipelines, transform chaotic data into insights, and design effective data warehouse schemas.The role requires 5+ y... Show more
A leading IT consulting firm is looking for an experienced Azure Data Engineer to build and manage a scalable data integration platform.The successful candidate will work on Microsoft Fabric to des... Show more
A recruiting firm is hiring a Platform Engineer in Toronto, Canada for a global software services client.The engineer will develop a cloud-based data platform and collaborate with various teams.Can... Show more
A leading data consultancy in Canada seeks a Senior Data Engineer to guide customers in building cloud-based data warehouses using Snowflake.The role involves data ingestion, transformation, and op... Show more
Are you looking to join an innovative, market‑leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about... Show more
Elevate your career as a Senior Data Engineer at Datatonic, focusing on scalable data solutions within a remote work environment.Utilize your knowledge of cloud technologies to drive significant cl... Show more
