Gestionnaire principal(e) de comptes / Senior Account Executive

Join to apply for the Gestionnaire principal(e) de comptes / Senior Account Executive role at WM.

This is an outside sales role that is Work from home (WFH). It requires travel (client visits) across the Montreal Area. Candidates must be physically in Montreal area, have a valid driver\'s license, and access to a personal vehicle. Occasional office days may be required.

Job Summary

The Senior Account Executive (SAE) role is responsible for prospecting and closing sales to new customers to achieve budgeted sales goals. The position develops and implements sound selling strategies that ensure revenue growth at target or greater profitability levels by selling to new customers. Additionally, the role manages existing business relationships to achieve budgeted sales and price goals by developing retention strategies, negotiating to preserve business, and securing contract agreements from previously non-contracted customers.

The Senior Account Executive will "save, secure, and convert" by handling all customer cancellation requests, providing ongoing education of contract details to existing customers, and obtaining customer contract commitments during face‑to‑face interactions. All escalations for customer service within the defined territory are resolved through this position. SAEs are responsible for maintaining and growing billable value in their assigned accounts.

Essential Duties and Responsibilities

• Maintain and grow billable value in assigned accounts; prevent customer account losses; grow billable value by selling new waste streams, services, and products to current and prospective customers.
• Initiate business‑to‑business sales relationships.
• Prospect and close sales opportunities to achieve budgeted sales goals by developing and implementing sound selling strategies.
• Manage prospects by developing prospect development plans and maintaining key information in the prospect database; maintain a high‑quality sales pipeline to achieve new sales goals.
• Minimize revenue loss and account churn by maintaining SSDO relationship health standards and diffusing cancellation requests; meet or exceed sales call activity goals for proactive account retention.
• Increase revenue and profitability by executing sound plans on retention calls to improve customers’ service and/or profitability.
• Establish and maintain a high level of customer satisfaction.
• Propose customer solutions that comply with applicable local, state, and federal regulations; communicate and collaborate with Area Sales Managers to resolve unique customer issues.
• Demonstrate knowledge of customers’ needs, pricing, and competition; effectively communicate pricing and service strategies; proactively engage other WM business opportunities, referring internally as appropriate.
• Acquire in‑depth industry and company knowledge to prepare complex proposals and make recommendations on equipment optimization and leasing options.
• Maintain current knowledge of internal sales strategies, operational capabilities, and external market trends.
• Work closely with Plant Managers and Brokerage Account Managers to assist in upgrading materials, increasing profitability, and achieving plant goals.

Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in Canada.

Education and Experience

• Bachelor\'s Degree (accredited) or High School Diploma/GED (accredited) with 4 years of relative work experience.
• 4 years of experience in direct business‑to‑business sales, cold calling, and phone‑based B2B prospecting resulting in successful customer appointments.

Other Knowledge, Skills or Abilities

• Bilingual (French and English). The role requires frequent interactions and communications with employees, customers and others located outside of Quebec.
• Build Relationships
• Communicate With Impact
• Demonstrate Adaptability
• Demonstrate Professionalism
• Initiate Action
• Produce Results
• Think Strategically
• Gain Commitment
• Influence and Negotiate
• Manage Work/Time
• Plan and Organize
• Use Ethical Practices
• Problem‑solving skills
• Proficient with computer and software applications
• Occasional office days may be required.
• A valid driver\'s license and access to a personal vehicle are required for this role, as regular travel within the assigned territory is expected.

Work Environment

This role primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, and copy machines.

The expected base pay range for this remote position in Quebec is $65,000 - $75,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate\'s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for commission.

Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short‑Term Disability. As well as a Stock Purchase Plan, Pension, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply".

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