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Steinbach Credit Union
Loss Prevention Agent (8 month Term)Steinbach Credit Union • Steinbach, MB, CAN
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Loss Prevention Agent (8 month Term)

Loss Prevention Agent (8 month Term)

Steinbach Credit Union • Steinbach, MB, CAN
2 days ago
Job type
  • Full-time
Job description

Posting Details

Job Details

Description

As a Loss Prevention Agent you will ensure SCU’s Risk Tolerances are achieved and a consistent member experience is created through monitoring of daily delinquencies and responding to member and interdepartmental inquiries and requests regarding Credit Deferral Program.

Responsibilities:

  • Monitor Consumer members accounts through daily system-generated reporting, ensuring company risk tolerances are being adhered to, while gaining efficiencies through centralized reporting processes
  • Facilitate with various internal departments and respond to all Requests while following best practices, and when needed seek legal opinion with the support of Manager, Loss Prevention
  • Process transactions, apply restrictions/holds, and update records in the banking system ensuring accuracy and efficiency at all times
  • Participate in the preparation of departmental reports for tracking and record-keeping
  • Maintain thorough knowledge of and adhere to credit union policies/procedures and all other legislative requirements in the areas of lending, risk management, security and fraud prevention
  • Respond to staff inquiries and resolve questions and concerns wherever possible, referring more complex issues to the Manager, Loss Prevention
  • Provide additional services as required
  • Work collaboratively with colleagues to achieve departmental and organizational goals

Qualifications:

  • Grade 12 Diploma, plus one to three years of job-related experience, or an equivalent combination of education and experience.
  • Knowledge of regulatory requirements and legislation would be considered an asset.
  • Excellent interpersonal skills, written and verbal communication skills
  • Software proficiency
  • Demonstrated negotiation, analytical and reasoning, prioritization, organization, time management, planning and follow-up skills
  • Knowledge of SCU’s products and services would be considered an asset

Closing Date: July 7, 2026

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Loss Prevention Agent (8 month Term) • Steinbach, MB, CAN

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