Clinical Specialist - PFT

Job Description

Do you possess excellent communication skills and are able to foster exceptional customer experiences?
Are you an expert in pulmonary function testing and respiratory diagnostics?
Are you motivated to exceed expectations and are driven by focusing on the end results?

Our company, Trudell Healthcare Solutions Inc. (THS), is looking for a Clinical Specialist to provide clinical training, product needs assessments, assist in product evaluations, product conversions, procedural training, in‑servicing, and installations. This role will work closely with National RES, the Atlantic Regional Manager, Territory Managers and Marketing to develop customer relationships.

Our Company

Trudell Healthcare Solutions Inc. is a Canadian, family‑owned clinical and service‑oriented distributor providing innovative products to select segments of the Canadian healthcare market. Our team is committed to exceeding customer expectations to improve patient outcomes.

The Position

The Clinical Specialist will provide extensive knowledge of medical devices to ensure sales and marketing teams are up‑to‑date on clinical best practices, while supporting the team in achieving sales goals.

What We Offer

• Challenging careers that provide the opportunity to learn constantly
• Clear, consistent and demonstrated values
• Encouraged professional development
• Employee recognition for milestone anniversaries
• Regular performance appraisals
• Regular salary reviews
• Paid sick days
• Three weeks paid vacation to start
• Comprehensive group family benefits, including:
• Health and dental benefits
• Pension plan
• Life insurance
• Employee assistance plan
• Disability insurance
• Out‑of‑country insurance coverage
• Choice of supplied company vehicle or vehicle allowance

Key Responsibilities

Business Development

• Provide product demonstration support in hospitals, clinics and other medical facilities as well as post‑sales support to new and existing customers.
• Work in coordination with the sales team to achieve goals and budget objectives.
• Remain abreast of medical literature, competitive positioning, market trends and customer needs to identify business opportunities.
• Ensure expansion of customer base.
• Maintain current database of information gained at customer sites.

Training and Development

• Contribute to the growth and development of the sales team.
• Assist in the development of training programs.
• Deliver high‑quality education and clinical training to all internal and external customers.
• Make presentations relating to PFT topics at conferences and tradeshows.

Communication

• Ensure communication is effective and informative regarding issues that may affect the quality of service or products.

Administration

• Ensure participation in ongoing training and professional associations as appropriate.
• Maintain knowledge of clinical best practices known to nursing staff (product handling, staff codes of conduct, infection control protocols, aseptic technique, privacy requirements, etc.).
• Ensure cooperation with special projects as required.

Requirements, Qualifications & Skills

• Post‑secondary degree in Health Sciences, Respiratory Therapy or equivalent.
• Minimum of eight (8) years of clinical experience in the hospital environment.
• Specialized experience and knowledge regarding medical device use, product benefits, challenges and end‑user needs.
• Sales or marketing experience would be an asset.
• Excellent written skills.
• Demonstrated proficiency in the Microsoft Office suite.
• Excellent presentation skills.
• Fluent in French, written and oral, would be an asset.

Essential Duties

• Ability to safely and lawfully operate a motor vehicle.
• Ability to travel frequently.
• Ability to lift and/or move up to 50 lbs (23 kg).
• Fluent in English, written and oral.

Working Conditions

• Home office / field setting.
• A full‑class driver’s licence and at least three (3) years’ driving experience with an ongoing satisfactory driver’s abstract.
• An appropriate clear vulnerable sector / criminal background check.
• Compensation based on a regular work week of thirty‑seven and one half (37.5) hours, with additional working hours as required.

#J-18808-Ljbffr