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Birlasoft
Technical Lead-Testing ServicesBirlasoft • ON, Canada
Technical Lead-Testing Services

Technical Lead-Testing Services

Birlasoft • ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Overview

Technical Lead-Testing Services role at Birlasoft. As a QA Engineer, you will be responsible for both functional and AI testing across the full development lifecycle. This position will test standard application features as well as the AI-specific components such as natural language responses, model behaviors, and prompt handling. You will be working in a team and collaborating closely with developers, product managers, and other stakeholders to ensure a high standard of quality for our AI product. Location: Mississauga, Ontario. HYBRID - 3 days onsite.

Role Responsibilities

  • Review and analyze project requirements and technical specifications.
  • Perform manual testing: functional, regression, smoke, and exploratory testing.
  • Create detailed test plans, test strategies, and comprehensive test cases.
  • Identify, document, track, and manage bugs to resolution using Azure DevOps.
  • Validate and evaluate AI model responses across different scenarios and edge cases.
  • Design test cases that reflect real-world usage patterns for AI chat.
  • Compare and analyze outputs between different AI models or versions.
  • Collaborate with developers, product owners, and stakeholders to ensure product quality.
  • Participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives.

Technical Qualifications

  • Strong foundation in QA theory and practice.
  • Experience in writing test plans, test strategies, and test cases.
  • Skilled in identifying bugs and creating detailed, clear, and concise bug reports.
  • Experience in testing web applications and APIs.
  • Familiarity with AI/ML concepts and how they impact QA.
  • Knowledge of model performance metrics and AI evaluation techniques.
  • Ability to write test cases for AI model responses, validate outputs, and identify edge case failures.
  • Understanding of prompt engineering and the unique testing challenges of generative AI systems.
  • Experience using Azure DevOps for test case management and bug tracking.
  • Knowledge of Playwright and TypeScript for test automation is considered a plus.
  • Mobile testing experience is considered a plus.

General Qualifications

  • Excellent written and verbal English communication skills.
  • Solid understanding of the Software Development Life Cycle (SDLC) and QA methodologies.
  • Proven experience working in a Scrum/Agile environment.
  • Ability to work collaboratively in cross-functional teams.
  • Background in insurance or other regulated industries.

Education Requirements

  • Bachelor’s or master’s degree in relevant field.

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Engineering and Information Technology

Industries

  • IT Services and IT Consulting
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Technical Lead-Testing Services • ON, Canada

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