Microsoft Services Director

As a Microsoft Services Director, you’ll be responsible for leading and scaling a high-performing services sales organization focused on Microsoft solutions. You’ll drive revenue growth through consulting, implementation, and managed services across Microsoft technologies, including Azure, Microsoft 365, Security, Data & AI, and Business Applications.

Alithya is a top Microsoft Solutions Partner with deep expertise in Dynamics 365. We help organizations achieve measurable outcomes through end-to-end capabilities across ERP, CRM, Azure Cloud, Data & AI, Power Platform, Copilot, and Modern Workplace. In joining Alithya, you’ll partner closely with Microsoft, internal delivery teams, and executive stakeholders to build strategic customer relationships and ensure successful outcomes.

Travel to client sites is required up to 25% of the time.

Sales Leadership and Strategy

• Define and execute the services sales strategy aligned with Microsoft priorities and company growth objectives;
• Lead, coach, and develop a team of services sales managers and sellers;
• Own services pipeline, forecasting, and revenue attainment;
• Establish repeatable sales motions for consulting, implementation, and managed services.

Customer and Partner Engagement

• Build trusted executive relationships with enterprise and mid-market clients;
• Position Microsoft services as strategic enablers of business transformation;
• Collaborate with Microsoft field sellers, Partner Development Managers (PDMs), and Solution Architects;
• Participate in joint account planning and co-sell motions with Microsoft.

Go-To-Market and Offerings

• Develop and refine services offerings around Azure, Modern Workplace, Security, Data and AI, and Business Applications;
• Drive packaging, pricing, and value-based selling of services;
• Partner with marketing on campaigns, thought leadership, and demand generation.

Cross-Functional Collaboration

• Work closely with delivery, solution architecture, and customer success teams to ensure deal quality and execution readiness;
• Ensure smooth handoff from sales to delivery and high customer satisfaction;
• Provide feedback to leadership on market trends, client needs, and competitive positioning.

Operational Excellence

• Track KPIs including pipeline coverage, win rates, average deal size, utilization impact, and margin;
• Ensure CRM discipline and accurate reporting;
• Support services P&L objectives, including revenue, margin, and growth targets.

Keys to your success

• Minimum 15 years of experience in B2B technology sales, with significant experience selling Microsoft services;
• Minimum 5 years of people management experience in sales or services sales leadership;
• Proven success selling consulting, professional services, or managed services;
• Experience working within the Microsoft Partner ecosystem;
• Strong understanding of Microsoft cloud technologies (Azure, M365, Security, Data & AI).
• Experience selling to enterprise or upper mid-market clients;
• Familiarity with Microsoft Solution Partner designations and incentives;
• Strong executive presence and consultative selling skills;
• Ability to operate in a fast-paced, matrixed environment.

Please note that due to the nature of the responsibilities of the position, a proficient level of English is required , in particular to communicate on a daily basis with clients and vendors outside of Quebec .

Our mission, your future

As a global network of trusted advisors, we create cutting-edge technological solutions to overcome today’s challenges and anticipate tomorrow’s needs. It all starts with the collaboration of a diverse team of passionate innovators, each driven to make a difference. Together, we challenge the status quo and push each other to new heights.

Ready to leave your mark on engaging mandates and shape the future through digital transformation and strategic consulting? Take your ambitions to the next level and discover your next exciting challenge with us!

Our offer

Balance that works for you: Work-life balance helps us stay at our best. With flexible work options and our Unlimited Vacation Plan, you can rest and recharge when you need it most.

Support for your well-being: Our benefits are designed with optimal health and wellness in mind. You’ll have access to 24/7 virtual healthcare, as well as an extensive wellness portal that provides tools and resources to support your physical, mental, emotional and financial well-being.

Continuous growth and learning: Through partnerships with world-renowned education leaders, we provide access to thousands of top-rated online courses and certifications. With exclusive leadership programs and a tuition reimbursement program for external training, we set you up to achieve your ambitions.

Ownership with opportunity: Through our Employee Share Purchase Plan with matched contributions, you become a shareholder, directly benefiting from our collective achievements.

Our commitments

Equal employment opportunity : Alithya is committed to providing an inclusive workplace through the implementation of an equal employment opportunity program. We encourage women, Indigenous peoples, visible and ethnic minorities, and persons with disabilities to apply.

An inclusive path to success: Fostering an environment where you can thrive starts with ensuring an accessible recruitment process. If you require any accommodations , we welcome you to contact us. For more information, please visit our accessibility page:https://www.alithya.com/en/accessibility .

Join our talent community

Exciting opportunities are always on the horizon. Send us your resume to be considered for future roles and be among the first to hear about new openings.

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