Manufacturing Shop Operations Manager

Job Title: Manufacturing Shop Operations Manager – Edmonton, AB

Job Summary

Provides manufacturing leadership for small or medium size plant, shift or department. Manages multiple shifts of an assembly line, fabrication or machining operation.

Key Responsibilities

• Establish Clear Performance Metrics: Create and monitor key measures to provide visibility into progress and accountability.
• Foster a Culture of Motivation and Accountability: Set expectations and inspire teams to meet and exceed targets, cultivating a high-performance environment.
• Enhance Communication Across Stakeholders: Serve as a vital link between customers, suppliers, shop floor teams, and internal staff, ensuring transparency and collaboration.
• Lead Strategic Planning and Forecasting: Guide the development of the annual operating plan and forecasts, aligning manufacturing capabilities with business objectives.
• Develop and Empower Talent: Through coaching and goal setting, help employees grow in their roles, supporting their training, performance, and career development.
• Champion Continuous Improvement: Identify opportunities for process optimization and innovation, driving sustainable improvements in manufacturing efficiency.
• Ensure Customer Satisfaction Through Operational Reliability: Leadership will directly impact the quality and timeliness of product delivery, strengthening customer trust and loyalty.

Required Skills & Qualities

• Bias for Action: Tackle challenges with urgency, energy, and enthusiasm—especially in fast‑paced or uncertain situations.
• Team Leadership & Development Skills: Build strong, high‑performing teams, coach, mentor, and foster a psychologically safe environment.
• Strong Collaboration & Communication: Work across departments, union partners, technical teams, and stakeholders with clear, audience‑tailored communication.
• Strategic Planning & Execution: Lead the annual operating plan, forecasts, and production planning; align resources and priorities to meet business goals.
• Operational & Organizational Savvy: Navigate complex systems, policies, and relationships, especially in a unionized environment.
• Commitment to Safety & Continuous Improvement: Champion health and safety initiatives, lead process improvements to reduce waste, improve quality.
• Customer-Focused Mindset: Manage delivery timelines, support rebuilds, and resolve critical customer issues with precision and responsiveness.
• Results Orientation Under Pressure: Consistently deliver outcomes, even in challenging circumstances.

Qualifications

• Degree in Industrial Engineering or a closely related field.
• Prior experience in the remanufacturing industry.
• Experience in managerial, leadership, and budgetary roles.
• College, university, or equivalent degree required.
• Candidate must be able to travel within the USA as part of the role.
• Knowledge of export controls or sanctions regulations as required.

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits include Company Pension Plan, Medical/Dental/Life Insurance, and a full complement of personal and professional benefits.

Organization Details

• Company: Cummins Inc.
• Job Type: Exempt – Experienced
• ReqID: 2421294
• Relocation Package: No
• On‑Site: 100% On‑Site No

Seniority Level

Mid‑Senior Level

Employment Type

Full‑time

Job Function

Management and Manufacturing – Industries: Manufacturing

EEO Statement

At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Background Screening

The successful candidate will be subject to our Pre‑Employment Background Screening process which consists of a Criminal Background Check.

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