BA3 – Clinical Informatics Workforce & Program Development Lead

Job Description

This is a remote position.

Here's a professional, recruiter-friendly Job Description with all the details included.

BA3 – Clinical Informatics Workforce & Program Development Lead

Location

Remote (Canada) with travel to New Brunswick at least once per month.

Duration

Approximately 2 years (July 2026 – July 2028) with one optional 1-year extension.

Employment Type

Full-Time Contract

About the Opportunity

The Department of Health is seeking an experienced Clinical Informatics Workforce & Program Development Lead (BA3) to support the Provincial Clinical Information Solution (Symbio Program), a province-wide digital health transformation initiative implementing a standardized Clinical Information System (CIS) across New Brunswick.

Reporting to the Transformation Management Office (TMO) and Clinical Informatics Program Leadership, the successful candidate will establish, develop, and scale Clinical Informatics capabilities across Regional Health Authorities (RHAs). The successful resource will lead workforce planning, organizational development, recruitment, onboarding, workforce readiness, governance, and Clinical Informatics program development while collaborating with executive leadership, Human Resources, Clinical Leadership, and project teams to support successful implementation, adoption, and optimization of the provincial Clinical Information System.

This is a strategic leadership role requiring extensive experience in healthcare transformation, Clinical Informatics, Digital Health, workforce planning, organizational design, and stakeholder engagement within complex Canadian healthcare environments.

Key Responsibilities

Workforce Planning & Organizational Development

• Develop comprehensive Clinical Informatics workforce strategies aligned with provincial implementation timelines.
  

• Design future-state Clinical Informatics organizational structures across Regional Health Authorities.
  

• Develop staffing models, workforce forecasts, resource allocation plans, and deployment strategies.
  

• Create role descriptions, competency frameworks, career pathways, and succession planning models.
  

• Build scalable workforce planning processes supporting ongoing organizational growth.
  

• Identify workforce capacity requirements throughout implementation phases.
  

• Develop workforce governance processes and operational standards.
  

Recruitment & Talent Acquisition

• Lead recruitment initiatives for Clinical Informatics resources across multiple healthcare organizations.
  

• Collaborate closely with Human Resources and executive leadership.
  

• Develop local, national, and international recruitment strategies.
  

• Build sustainable talent acquisition pipelines.
  

• Participate in candidate screening, interviews, evaluations, and hiring recommendations.
  

• Develop hiring criteria and standardized recruitment processes.
  

• Support workforce expansion during implementation activities.
  

Onboarding & Workforce Readiness

• Design standardized onboarding frameworks for Clinical Informatics resources.
  

• Develop orientation programs and role-specific training plans.
  

• Coordinate workforce readiness initiatives.
  

• Support workforce deployment planning throughout implementation.
  

• Ensure successful integration of new staff into Clinical Informatics teams.
  

• Develop organizational readiness processes supporting workforce transitions.
  

Clinical Informatics Program Development

• Establish Clinical Informatics operating models across Regional Health Authorities.
  

• Develop governance frameworks and organizational standards.
  

• Create best practices supporting Clinical Informatics services.
  

• Establish Communities of Practice.
  

• Support leadership development and mentorship initiatives.
  

• Develop competency development programs.
  

• Drive continuous improvement initiatives across Clinical Informatics services.
  

Stakeholder Engagement

• Collaborate with:
  

  • Clinical Leadership
    

  • Human Resources
    

  • Executive Leadership
    

  • Transformation Management Office
    

  • Operational Leaders
    

  • Regional Health Authorities
    

• Facilitate stakeholder workshops and planning sessions.
  

• Align workforce planning with implementation priorities.
  

• Support governance and communication activities.
  

• Identify organizational risks and workforce constraints.
  

• Develop mitigation strategies supporting successful program delivery.
  

Mandatory Qualifications (M1–M8)

Candidates must demonstrate the following experience:

M1

Minimum 10 years of progressive healthcare leadership experience in one or more of:

• Clinical Operations
  

• Clinical Informatics
  

• Digital Health
  

• Health System Transformation
  

Including leadership of strategic planning, healthcare program delivery, and organizational initiatives.

M2

Minimum 7 years of experience in:

• Workforce Planning
  

• Staffing Models
  

• Organizational Design
  

• Team Structure Development
  

• Resource Deployment
  

• Capacity Planning
  

• Workforce Forecasting
  

Supporting large healthcare transformation initiatives.

M3

Minimum 5 years supporting implementation of:

• Clinical Information Systems (CIS)
  

• Electronic Health Records (EHR)
  

• Electronic Medical Records (EMR)
  

• Digital Health Transformation Programs
  

M4

Demonstrated experience leading:

• Recruitment
  

• Talent Acquisition
  

• Hiring Strategies
  

• Candidate Evaluation
  

• Interview Processes
  

• Workforce Scaling
  

• Onboarding Programs
  

M5

Experience working within complex healthcare environments involving:

• Clinical Leadership
  

• Human Resources
  

• Executive Leadership
  

• Program Leadership
  

• Multi-stakeholder Collaboration
  

• Facilitation
  

• Stakeholder Alignment
  

• Conflict Resolution
  

M6

Experience developing workforce readiness initiatives including:

• Onboarding Programs
  

• Orientation Frameworks
  

• Workforce Deployment
  

• Training Coordination
  

• Capacity Planning
  

• Organizational Risk Assessments
  

• Workforce Constraint Mitigation
  

M7

• Available to start as required.
  

M8

• Compliance with vendor submission requirements.
  

Desired Qualifications (S1–S9)

Preference will be given to candidates with experience in:

• Establishing Clinical Informatics departments and operating models.
  

• Enterprise workforce planning and provincial workforce strategies.
  

• Workforce ramp-up planning for large transformation initiatives.
  

• Competency framework development.
  

• Career pathway development.
  

• Professional development programs.
  

• Clinical Informatics governance.
  

• Recruitment strategy design.
  

• Talent pipeline development.
  

• International healthcare recruitment.
  

• Standardized onboarding frameworks.
  

• Clinical Change Management.
  

• Organizational Readiness.
  

• Clinical Adoption.
  

• CIS/EHR implementation.
  

• Multi-organizational healthcare environments.
  

• Regional Health Authorities.
  

• Government healthcare programs.
  

• Unionized healthcare environments.
  

• Canadian healthcare organizations.
  

• Public Health Authorities.
  

• New Brunswick healthcare experience.
  

• Bilingual communication (English/French).
  

Required Technical & Functional Skills

• Clinical Informatics
  

• Clinical Information Systems (CIS)
  

• Electronic Health Records (EHR)
  

• Electronic Medical Records (EMR)
  

• Digital Health Transformation
  

• Healthcare Workforce Planning
  

• Organizational Design
  

• Resource Planning
  

• Workforce Forecasting
  

• Capacity Planning
  

• Recruitment & Talent Acquisition
  

• Clinical Operations
  

• Program Management
  

• Clinical Adoption
  

• Organizational Readiness
  

• Change Management
  

• Stakeholder Management
  

• Governance Frameworks
  

• Competency Framework Development
  

• Career Path Development
  

• Leadership Development
  

• Workforce Deployment
  

• Risk Management
  

• Continuous Improvement
  

• Training Coordination
  

Soft Skills

• Executive Leadership
  

• Strategic Planning
  

• Collaboration
  

• Relationship Management
  

• Communication
  

• Facilitation
  

• Negotiation
  

• Problem Solving
  

• Analytical Thinking
  

• Decision Making
  

• Organizational Skills
  

• Team Leadership
  

• Conflict Resolution
  

• Adaptability
  

• Influencing Skills
  

Preferred Industry Experience

• Provincial Healthcare Programs
  

• Canadian Healthcare System
  

• Public Health Authorities
  

• Regional Health Authorities (RHAs)
  

• Digital Health Modernization
  

• Clinical Informatics Programs
  

• Healthcare Transformation
  

• Hospital Information Systems
  

• Unionized Healthcare Environments
  

• Government Healthcare Programs
  

Education

Bachelor's degree in one of the following:

• Health Informatics
  

• Nursing
  

• Healthcare Administration
  

• Health Sciences
  

• Business Administration
  

• Information Technology
  

• Computer Science
  

or an equivalent combination of education and progressive healthcare leadership experience.

A Master's degree in Health Informatics, Nursing, Healthcare Administration, Business Administration, or a related discipline is considered a strong asset.

Travel Requirement

The successful candidate must be able to work remotely within Canada and travel to New Brunswick at least once per month as required by the project.

Apply: Send resume & documents to recruiter@sereneaid.com

Call: 647-794-8009

Requirements
Required Technical & Functional Skills Clinical Informatics Clinical Information Systems (CIS) Electronic Health Records (EHR) Electronic Medical Records (EMR) Digital Health Transformation Healthcare Workforce Planning Organizational Design Resource Planning Workforce Forecasting Capacity Planning Recruitment & Talent Acquisition Clinical Operations Program Management Clinical Adoption Organizational Readiness Change Management Stakeholder Management Governance Frameworks Competency Framework Development Career Path Development Leadership Development Workforce Deployment Risk Management Continuous Improvement Training Coordination