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Services Manager, StoresSEPHORA • Brampton, Peel Region, Canada
Services Manager, Stores

Services Manager, Stores

SEPHORA • Brampton, Peel Region, Canada
30+ days ago
Salary
CA$54,800.00 yearly
Job type
  • Full-time
Job description

Job ID: 290047

Store Name/Number: ON-Bramalea City Centre (0860)

Address: 25 Peel Centre Drive, Space #640, Brampton, ON L6T 3R5, Canada (CA)

Position Type: Full Time

Position Status: Regular

Vacancy Status: This position is for an existing, open vacancy

Role Summary

As Beauty Services Manager at Sephora, you will lead the Beauty, Skincare, and Fragrance Studio at the store, driving strategy and execution of paid client services, managing in‑store classes, coaching the team, and reporting to the Store Director.

Responsibilities

  • Manage the daily operations of the Beauty Studio, ensuring staff training and service delivery.
  • Incorporate technology innovations within services and assist clients to enhance the in‑store experience.
  • Administer the Online Reservation system, schedule advisors and classes, and maintain efficient client check‑in processes while managing testers and supplies.
  • Plan and execute in‑store events with the services team, ensuring proper staffing and maximizing learning and sales opportunities.
  • Oversee development and certification of Beauty Advisors, providing opportunities to elevate their artistry skills.
  • Participate in performance management for the studio and direct reports, delivering timely feedback and follow‑up.
  • Serve as Manager on Duty regularly, engaging with advisors and clients on stage.

Qualifications

  • 2–4 years of management experience in beauty, retail, or customer service (or equivalent internal experience).
  • Proven track record of coaching a team to company expectations, with a passion for training, development, and education.
  • Entrepreneurial mindset, with history of generating business or executing events that connect with community and clients.
  • Excellent time‑management skills that extend to the team and improve their efficiency.
  • Bonus: Passion or background in makeup artistry or skincare services.

Location, Availability, and Physical Requirements

On‑site: You will work at the location specified in the posting.

Scheduling: Flexibility is required during evenings, weekends, and holidays.

Physical: Ability to bend, stretch, stock shelves, and lift up to 50 lbs.

Compensation and Benefits

  • Base Salary: CAD 54,800–68,500 per year, commensurate with skills and experience.
  • Bonus: Eligible for performance‑based bonus opportunities.
  • Benefits: Access to extended health and life insurance, flexible coverage options, paid time off.
  • Perks: Store product discounts, exclusive brand events, LVMH programs, internal mobility initiatives.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

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Services Manager, Stores • Brampton, Peel Region, Canada

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