Talent.com
Mount Royal University
Customer Service Shift Lead at Recreation CentreMount Royal University • Calgary, AB, Canada
Customer Service Shift Lead at Recreation Centre

Customer Service Shift Lead at Recreation Centre

Mount Royal University • Calgary, AB, Canada
30+ days ago
Job type
  • Full-time
Job description
Shape customer experiences as a Shift Lead in the Customer Service Desk at the Recreation Centre, focusing on leadership and top-tier service. This role offers flexible hours while promoting excellence. As the Customer Experience Shift Lead, you will be at the forefront, engaging with members and supporting team members in a high-impact leadership role. Your tasks will include guiding daily operations, handling customer inquiries, and ensuring safety protocols are followed at the facility. Key Responsibilities: • Interact with members, providing top-notch customer service • Register memberships and process all payments accurately • Lead facility operations, enforcing rules and safety measures • Conduct regular checks for safety and cleanliness • Coach and support staff to ensure effective service Requirements: • High School diploma, additional coursework preferred • 6-12 months related experience in customer service • Strong communication skills, both verbal and written • Passion for mentoring staff and managing difficult conversations • Ability to use ActiveNet software for operational management Drive excellence in customer service and team leadership at the Recreation Centre. #J-18808-Ljbffr
Create a job alert for this search

Customer Service Shift Lead at Recreation Centre • Calgary, AB, Canada

Similar jobs

Customer Experience Leader at Indigo

IndigoCalgary
Full-time

Be a Customer Experience Leader at Indigo, prioritizing customer service and omni-channel sales strategies.Focus on coaching teams and improving store operations.As the Customer Experience Leader, ... Show more

 • Promoted

Lead Bar & Service Management at The Banquet

The Banquet BarCalgary, AB, CA
Full-time

Take charge as a Lead Bar & Service Manager at The Banquet! Focus on guest experiences and team development while ensuring smooth operational excellence.As the Lead Manager, you’ll play a vital rol... Show more

 • Promoted

Customer Success Specialist at MoeGo - Remote

MoeGoCalgary, AB, CA
Remote
Full-time

Support MoeGo's mission as a Remote Customer Success Specialist.Improve customer interactions and resolve inquiries for our emerging pet care technology platform.In this key role, you will join Moe... Show more

 • Promoted

Remote Customer Support at ForgeFit

ForgeFitCalgary, AB, CA
Remote
Full-time

Become a Remote Customer Support Specialist at ForgeFit and play a vital role in assisting our fitness industry partners.Provide outstanding service to ensure seamless interactions from order to in... Show more

 • Promoted

Call Center Representative Agent Work At Home - Part Time Paid Panelists

ApexFocusGroupAirdrie, Alberta, CA
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more

 • Promoted

Customer Success Lead

Beyond Media Digital Inc.Calgary, AB, CA
Temporary

Temporary Customer Success Lead (maternity leave coverage).Contract / Fixed-term (March 2026 – February 2027).Circuit Virtual Tours is a SaaS platform helping colleges and universities create immer... Show more

 • Promoted

Client Solutions Proposal Lead at VC3

VC3Calgary, Alberta, Canada
Full-time

Elevate client service as the Proposal and Quoting Team Lead for VC3, a Canadian remote role.You will manage the Client Solutions team to deliver exceptional quoting and support services.In this es... Show more

 • Promoted

Customer Service Advisor at AO - Remote

AO Globe Life - Simonne LeBlancCalgary, AB, CA
Remote
Full-time

Join AO as a Remote Customer Service Advisor, where you'll find a supportive team environment and the potential for unlimited income.Focus on delivering top-notch service and client satisfaction.Th... Show more

 • Promoted

Sales Leader at Knix

KnixCalgary
Full-time

Embrace a leadership role at Knix as a Sales Leader, dedicated to creating an empowering and supportive customer experience.Guide your team in navigating sales performance while cultivating brand l... Show more

 • Promoted

Customer-Centric Business Advisor at Scotiabank

ScotiabankOkotoks, Town of Okotoks, Canada
Full-time

Shape the future of small businesses as a Customer-Centric Business Advisor with Scotiabank in Alberta.Focus on relationship-building and expert advisory services.As a member of Scotiabank’s Canadi... Show more

 • Promoted

Customer Service Associate at AfterSell by Rokt

RoktCalgary
Full-time

Become a pivotal part of AfterSell by Rokt as a Customer Service Associate, driving customer engagement through advanced support solutions.Handle inquiries via live chat and email efficiently.Your ... Show more

 • Promoted

Field Service Manager at Alberta Firm

Alliance Technical GroupCalgary, Alberta, Canada
Full-time

Lead the Field Service team at Alliance Technical Group, executing projects with Continuous Emissions Monitoring Systems in Calgary, AB.Your leadership will drive compliance and efficiency.This rol... Show more

 • Promoted

Operational Lead at PetSmart Stores

PetSmartAirdrie
Full-time

Drive store performance as an Operational Lead at PetSmart.Focus on merchandise management, leadership, and delivering an excellent shopping experience.The Operational Lead role at PetSmart encompa... Show more

 • Promoted

Shift Supervisor Career at HMSHost

HMSHostCalgary, AB, CA
Full-time

Take charge as a Shift Supervisor with HMSHost, where you can lead a team to ensure optimal service and productivity.You'll manage daily operations and elevate customer experience in our establishm... Show more

 • Promoted

Customer Experience Role at Relay

RelayCalgary, AB, CA
Full-time

Support and elevate the customer journey as a Customer Experience Specialist at Relay.Engage with clients and help resolve issues through strong communication.This position focuses on enhancing cus... Show more

 • Promoted

Retail Customer Service Lead

PetSmart Store Support Group, Inc.Calgary, AB, CA
Full-time

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!.Retail Customer Service Supervisor (Key Holder).At PetSmart, we’re more than just a company.We believe when our associates ar... Show more

 • Promoted

Customer Service Associate at Banana Republic

Banana RepublicCalgary, AB, CA
Full-time

Embrace a rewarding role as a Customer Service Associate with Banana Republic.You will focus on customer engagement, utilizing your communication skills to enhance their shopping experience and dri... Show more

 • Promoted

Remote Customer Success Lead at Librestream

Harris ComputerCalgary, AB, CA
Remote
Full-time

Become a remote Customer Operations Lead with Librestream, crafting operational strategies that elevate the customer journey post-sale.Focus on delivering successful onboarding and project manageme... Show more

 • Promoted

Customer Care Administrator at PERI

PERI CanadaCalgary
Full-time

Become a critical part of the PERI team as a Customer Care Administrator based in Calgary, AB.Manage order processes and communicate effectively with customers to deliver exceptional service.Your r... Show more

 • Promoted

Sustainability Lead - MEAL Financing & Community Growth

Salanga Inc.Calgary, AB, CA
Full-time

A forward-thinking social enterprise is looking for a Kinaki Sustainability Lead to design effective financing models for their innovative MEAL tool in Canada.The successful candidate will possess ... Show more