Regional Channel Manager

Join a Challenger

Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.

Our company continues to grow, and today we serve more than 800,000 customers across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank’s wholly‑owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $142 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.

The Work

The Regional Channel Manager, Reverse Mortgages (RCM) is responsible for developing and operationalizing Equitable Bank’s in‑market plans for its Reverse Mortgage business. Since 2018, Equitable Bank has been on a mission to empower Canadians to retire on their own terms with the support of our “decumulation” products. The Equitable Bank Reverse Mortgage is an important part of this offering, and we have big ambitions.

In addition to sales strategy and delivery, responsibilities include developing relationships with new and existing referral partners, providing training, and engaging with borrowers requiring support in their origination activities. Sales targets will be set by management at the beginning of each business year, and the Senior Manager will oversee all sales activity to ensure that these goals are met.

In this role, the RCM must be highly knowledgeable about Equitable Bank’s product suite and the broader retirement financing market in order to generate prospective deals and partnerships. This position requires exercising independent judgment to perform the responsibilities described herein.

Core Responsibilities

• Relationship Management – 40%: Organize and report on sales and market activity via referral support, direct client outreach, and industry development events. Establish high standards of care with stakeholders, implement a business plan to optimize product distribution, support new referral partners, provide training, and maintain schedules.
• Sales Activities and Achievements – 40%: Proactively generate business through calls, visits, and events; provide consultant‑like service; collaborate weekly with Credit Managers on pipeline performance; analyze mid‑level performance; participate in events, gather market intelligence, and attend events after business hours. Manage budgets for national association events and assist with follow‑up communications during high‑volume periods.
• Presentation Skills – 10%: Deliver clear presentations with approved collateral, ensure up‑to‑date compliance materials, and present product promotions.
• Leadership – 10%: Represent bank’s image, set and enforce operational standards, provide performance feedback, and participate in industry associations to establish trust.

Let’s Talk About You

• Strong written and verbal communication skills.
• At least 10 years of previous sales and/or underwriting experience in the mortgage industry.
• 5 years of people‑management experience in leading sales teams to meet targets (asset).
• Reverse Mortgage experience is highly desirable.
• Deep understanding of retirement planning and senior needs.
• Ability to work independently with minimal direction.
• Highly organized and able to multi‑task.
• Must possess a valid driver’s license in good standing.
• Completion of a post‑secondary degree; graduate degree in business preferred.
• Outstanding interpersonal and presentation skills.
• Proficiency in Microsoft Office (Word, Excel, Access, PowerPoint).
• Proven book of business focused on mortgage brokers.
• Demonstrated ability to grow a business.

What We Offer

• Competitive discretionary bonus.
• Market‑leading RRSP match program.
• Medical, dental, vision, life, and disability benefits.
• Employee Share Purchase Plan.
• Competitive maternity/parental top‑up.
• Generous vacation policy and personal days.
• Virtual events to connect with colleagues.
• Professional development and comprehensive career development program.

All candidates considered for hire must successfully pass a criminal background check and a credit check to qualify for hire. Equitable Bank will contact only leading candidates whose skills and qualifications closely match the requirements of the position.

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