Highspring est une firme de services‑conseils spécialisée dans l'accompagnement des organisations lors d'initiatives en technologie, en données et en transformation numérique. Nous intégrons des experts directement au sein des équipes pour soutenir l'exécution de programmes stratégiques, la modernisation technologique et la mise en place de solutions évolutives et durables. Notre approche est centrée sur l'excellence, la collaboration et l'impact.
Nous recherchons un Chef de projet TI chevronné pour diriger l'intégration de composants d'IA dans un écosystème moderne de centre de contacts infonuagique (CCaaS). Ce mandat vise à moderniser les capacités téléphoniques et à améliorer l'expérience client grâce à une plateforme de nouvelle génération.
Vous serez responsable de la planification, de l'exécution, de la gouvernance et de la livraison des activités d'intégration d'IA, en assurant l'alignement entre les équipes TI, les opérations et les partenaires externes. La réussite sera mesurée par le respect des échéanciers, la stabilité opérationnelle et l'amélioration des performances du centre de contacts.
Chez Highspring, vous faites partie d'une communauté de professionnels passionnés qui aiment résoudre des défis complexes. Nous offrons des mandats stimulants, une culture fondée sur la collaboration et des occasions continues de développement. Vous travaillerez avec des organisations d'envergure tout en enrichissant vos compétences dans un environnement dynamique et axé sur l'humain.
#J-18808-LjbffrIT Project Manager • Montreal (administrative region), QC, Canada
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