Veterinarian - Pulse Veterinary Specialists & Emergency

Across Canada, VetStrategy is a network of veterinary practices united by a shared purpose: healthy animals, happy owners.

We Bring This To Life Through Three Promises

• Our People Promise – To be a great place to work.
• Our Customer Promise – To deliver world‑class veterinary care, locally.
• Our Sustainability Promise – To be a force for good.

Guided by our values—We Care, We Dare, We Share—we prioritize well‐being, embrace challenges, and foster collaboration. Rooted in passion and compassion, we support our people, patients, their families, and our communities. Humble and approachable, we achieve more together.

Position Summary

The Emergency (ER) Veterinarian is responsible for delivering high‑level medical care to our patients, providing exceptional customer service to pet owners, and setting an example of teamwork at Pulse Veterinary Specialists & Emergency through professionalism. The ER Veterinarian will report to the Emergency Co‑Managers and collaborate with colleagues: Emergency Veterinarians, Critical Care Specialists and Lead Emergency RVT. The ideal candidate will bring a positive attitude, strong work ethic, and an internal desire to advance their career by working in an environment that offers a varied and unique caseload, advanced diagnostics, and exposure to experienced colleagues.

Duties And Responsibilities

• Perform all technical responsibilities of a Registered Veterinarian.
• Comprehensive patient work‑up:
  • Obtain history, perform physical examinations, order and interpret diagnostics, and make treatment recommendations.
• Perform SOAPs and document all communication.
• Complete medical records and correspondence by the end of each day.
• Communicate with owners regarding their pet’s concerns and respond to client calls/emails in a timely manner.
• Prepare discharge notes and schedule discharge appointments.
• Follow procedures to ensure medical files are transmitted to the primary care Veterinarian.
• Understand the fundamentals of emergency procedures (CPR, intubation, FAST scan, etc.) and work with the team to become proficient in these procedures.
• Provide accurate estimate invoices and clearly communicate financial information with owners.
• Follow hospital guidelines for client payment policies.
• General oversight and supervision of Emergency RVT, TA and Reception staff.
• Engage with Lead ER RVT to ensure the department is efficiently staffed and supported.
• Identify problems and facilitate solutions to ensure smooth operations within the hospital.
• Collaborate with Hospital Manager, Assistant Hospital Manager, Lead ER RVT, and Human Resources on employee matters within the Emergency team, including performance management, conflict resolution, recruitment and hiring.
• Follow all SOPs to support smooth hospital operations.
• Follow all federal and provincial animal health laws and regulations regarding workplace health and safety.
• Ensure all requirements for maintaining a veterinary license in good standing.
• Other duties may be assigned as required.

Qualifications

Education and Experience

• Veterinarian degree (DVM) from an accredited college or university.
• Active veterinary license in good standing or eligibility for registration with the ABVMA.
• 2 years of veterinary experience is preferred, but not mandatory.

Knowledge, Skills and Abilities

• Familiar with emergency procedures and diagnostics specific to a specialty emergency hospital.
• Possess a genuine love for animals.
• Exceptional empathetic client service skills.
• Ability to respond quickly and remain calm in stressful situations.
• Understands how to communicate difficult/sensitive information professionally.
• Aptitude for making clients feel comfortable.
• Strong interpersonal, verbal and written communication skills.
• Proven active listening and problem‑solving skills.
• Strong time management and attention to detail.
• Demonstrated ability to mentor staff and promote teamwork.
• Genuine interest and initiative to help Pulse be the best practice it can be.
• Strong initiative and desire to be an integral key player in the growth and maturation of the emergency team.
• Intrinsic desire to grow personally and professionally.

Company Benefits

• Competitive compensation package.
• Continuing education benefits.
• Personal pet discounts.
• Professional dues covered.
• Uniform allowance.
• Shift differential (where applicable).
• Opportunities for growth and professional development.
• Access to a diverse team of specialists and experienced Veterinarians and RVTs.

About Us

Pulse is part of the VetStrategy group of clinics. VetStrategy is a 100% Canadian‑operated group of veterinary clinics with locations throughout Canada. We believe that veterinary clinics are an integral part of the community they serve, and as such we put a large focus on community‑based activities and initiatives. Every clinic we partner with is unique and serves a very diverse client base.

VetStrategy is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please reach out to careers@vetstrategy.com.

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