Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are currently looking for a Senior Manager, Customer Success Applications to join our GTM Applications team in Vancouver, Calgary or Toronto. We're also open to remote candidates across Canada.
The CS Platforms team builds and runs the technology behind Clio's post‑sale customer experience. We own the platforms that power Customer Success, Support, and Professional Services, and we build the AI agents and automations that run on top of them. We work as an engineering team: changes ship through GitHub pull requests, we test and evaluate our work, and we use AI as a core part of how we build.
You are a hands‑on technical leader who has run a platform or systems team and wants to build in an AI‑first environment. You are as comfortable talking through a customer health workflow with a CS leader as you are reviewing a pull request with an engineer. You have a point of view on where AI agents help and where they do not, and you can build them, not just buy them.
The expected salary range for this role is $144,800 to $181,000 to $217,200 CAD. There are a separate set of salary bands for other regions based on local currency.
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
We are committed to equal employment and we encourage candidates from all backgrounds to apply.
This role is a backfill for an existing position.
#J-18808-LjbffrSenior Manager, Customer Success Applications • Vancouver, Metro Vancouver Regional District, Canada
Manage and grow customer revenue by aligning needs with product capabilities for a digital identity verification company, engaging with high-profile clients. Show more
Responsible for customer onboarding and implementation of SaaS solutions, focusing on AI enablement and driving adoption through training and clear documentation. Show more
Esusu seeks a Customer Success Manager to ensure client satisfaction.Responsibilities include driving adoption, developing success plans, building client relationships, identifying growth opportuni... Show more
A leading tech company is seeking a Customer Success Manager to support SMB customers remotely from Toronto, Canada.The ideal candidate will leverage their customer success expertise to drive adopt... Show more
Founded in 2021, LayerZero’s vision is to create a community of cross-chain developers, building dApps that are no longer constrained by individual blockchain capabilities.With LayerZero's simple, ... Show more
Ai, we work with consumer goods companies that make the products we eat, wear, and use everyday, as well as the ones we occasionally splurge on.We're tackling a real and complex problem for the... Show more
Athennian delivers Governance Ops™ software that aligns legal, finance, tax and fund teams through a secure, integrated source of truth for entity and ownership data.The platform enables organizati... Show more
The Search Atlas Enterprise Customer Success Manager (CSM) is responsible for ensuring enterprise clients maximize value from the Search Atlas platform.This role will build strong client relationsh... Show more
Are you passionate about building strong relationships and helping customers unlock the full potential of their technology?.MediaValet for PST working hours.In this role, you’ll play a pivotal part... Show more
Lead client engagement efforts at Alloy.Ai as a Senior Customer Success Manager, focusing on Mid-Market and Enterprise clients.Drive value and measurable outcomes in a hybrid work setting.You will ... Show more
Enterprise Customer Success Manager - CAD $120,000 – CAD $132,000 / year - Canada (Remote working).This range is provided by Superstars.Your actual pay will be based on your skills and experience —... Show more
Canals is a fully remote, profitable startup transforming the industrial supply chain ($10T industry) with AI.Our platform seamlessly integrates with the systems distributors already use, automatin... Show more
Motion is creating the command center for creative strategists:.AI-driven analytics and intelligence platform that bridges the gap between performance marketers and creative teams, helping them unc... Show more
A leading digital solutions provider in Toronto is seeking a Customer Success Specialist to enhance customer engagement through virtual experiences.This role requires building strong relationships ... Show more
Become a key player in customer success as Tipalti's Onboarding Manager.Drive implementation projects for our advanced SaaS accounts payable solutions.In this dynamic role, you will lead the onboar... Show more
The Customer Success Manager at Quandri is a high-impact, customer-facing role responsible for owning a portfolio of mid-market insurance brokerage accounts and driving measurable outcomes across a... Show more
Jitterbit is a leading data, application, and process workflow automation solution.Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experie... Show more
Manager of Customer Experience.Intiveo is growing and we’re looking for a Customer Success Manager to own and scale our retention and expansion program.We have a strong foundation: an established V... Show more
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.We are transforming the legal experience for ... Show more
Manager, Customer Success Manager.Manager, Customer Success Manager.Get AI-powered advice on this job and more exclusive features.At BioRender, we’re on a mission to accelerate the world’s ability ... Show more
){kind=logo}
