Operations Officer - 58228

Are you a detail-oriented financial professional looking to elevate your career with a leading financial institution? We are seeking three dedicated Operations Officers to join a dynamic Wealth Management back-office team. In this role, you will be responsible for high-volume, critical transaction processing, specifically handling cash-in and cash-out requests. This is a 100% back-office position with no external client phone work, allowing you to focus deeply on accuracy, data integrity, and meeting key service level agreements (SLAs).

Location: Toronto, ON / Markham, ON (Hybrid)
Position Type: 12-Month Contract (Potential for extension or permanent conversion)
Schedule: Monday – Friday, Standard Business Hours (8:30 AM – 5:00 PM or 10:00 AM – 6:30 PM)
Compensation: $25.49

Advantages
Leading Institution: Gain invaluable experience working within a top-tier financial organization.
Career Growth: Strong potential for contract extension or permanent conversion based on performance and business needs.
Collaborative Culture: Join a supportive, tightly-knit team of 14 professionals.
Flexible Hybrid Model: Work 4 days on-site and 1 day from home. Enjoy the flexibility to split your office days between downtown Toronto (77 Bloor St W) and Markham (3500 Steeles Ave E), or spend all 4 days at the Toronto location.
Comprehensive Training: Feel confident from day one with 2–3 weeks of structured, paid training.

Responsibilities
Transaction Processing: Execute and manage high-volume cash-in and cash-out requests for the Wealth Line of Business (LOB) across multiple internal applications.
SLA Management: Ensure all data entry and transaction requests are processed accurately and efficiently in accordance with strict daily Service Level Agreements.
Data Management: Utilize Microsoft Excel daily to manage, update, and track complex spreadsheets and financial documentation.
Internal Collaboration: Partner closely with internal team members to resolve processing discrepancies, participating in daily 15-to-30-minute team alignment meetings.

Qualifications
Education: University degree in any field.
Experience: 2–4 years of experience working within the banking or financial services sector.
Technical Skills: Advanced proficiency in Microsoft 365 (Word, Outlook, and strong Excel spreadsheet management skills).
Operational Excellence: Proven experience working in a fast-paced, high-volume, SLA-driven processing environment.
Soft Skills: Exceptional attention to detail, strong organizational skills, and clear written and verbal communication.

Summary
If you are a precise, numbers-driven professional ready to take the next step in corporate banking operations, we want to hear from you. Apply today to be considered for our upcoming July 27th start date!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.