This role requires a forward-looking leader with strong AI fluency who can leverage emerging capabilities to improve delivery quality, speed, and customer outcomes. The ideal candidate brings proven experience leading transformation initiatives, including redesigning processes, tools, and operating models to enable scalable and consistent delivery.
Reporting to the Director, Professional Services, this role leads a primarily remote team supporting US and Canadian customers. The Manager will act as a change agent and thought leader, fostering a high-performing and collaborative team environment while driving innovation and continuous improvement across service delivery.
Remote (Canada) Manager, Professional Services • Riverview, New Brunswick
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