Vendor Performance Specialist / Asset Recovery / Vehicle Repossession

Join a leading company in lending solutions, recognized across the country for its innovative services and outstanding workplace culture.
Proudly certified as a Great Place to Work® and consistently ranked among Canada’s Best Workplaces for several years, this is an excellent opportunity to grow your career in an environment that values collaboration, excellence, and professional development.

Job Title: Vendor Performance Specialist - Asset Recovery- Vehicle Repossession
Location: Oakville, ON
Hybrid : 3 days in Oakville Office, 2 days work from home
Job Type: 12-Month Contract (with the possibility of permanent placement)
Annual salary of $52,000-$62,000
N0 commission structure.
REQUIRED EXPERIENCE :T2-5 years of Asset Recovery, Repossessions, Skip Tracing ,Vehicle Repossession, Redemption repossession, remarketing experience

We are continually searching for great talent and are looking for a detail-oriented, assertive Specialist in Vendor Performance to join a leading organization in Oakville. In this critical role, you will manage and support the performance of assigned network vendors within the collections and asset recovery space.

If you are a subject matter expert in AUTOMATIVE finance lifecycles, Vehicle Repossession, skip tracing, and vendor logistics, and you thrive in a dynamic, fast-paced environment, we want to hear from you!
Please send your resume directly to jessica.yelozbek@randstad.ca.

Advantages
- Annual salary of $52,000-$62,000
- Great working environment with a reputable organization
- Working in a state of the art facility!
- The organization is located in Oakville and offers easy access to the highway!
- Great vacation and benefits
-Hybrid (3 days in office)
-Onsite gym - available to all staff
-Gain valuable experience with a highly reputable organization in a state-of-the-art facility in Oakville.
- Potential for permanent placement after the 12-month contract.
- Upon achieving permanent status, employees gain access to comprehensive benefits, an Employee and Family Assistance Program (EFAP), group retirement savings plans with company matching, and generous paid time off.

Responsibilities
Manage and monitor network vendors, including Law Firms, Collection Agencies, Skip Tracers, and Bailiffs, ensuring compliance with client expectations.

Act as an expert in the skip tracing, location, and recovery of financed assets.

Utilize a breadth of KPI reporting to identify performance trends and provide constructive coaching and feedback to vendors.

Manage network communications, including program updates, process changes, and file escalations.

Complete vendor performance assessments, presenting actionable workplans to maintain program standards.

Complete assigned operational tasks, intake processes, and system testing relevant to the asset recovery line of business.

(-Ability to coordinate a myriad of vendors to complete the end to end location and repossession process in a tactful and efficient manner.
-Be an expert in the skip tracing, location, and recovery of financed assets.
-Be an expert on Canadian geography, repossession laws, and best practices for PPSA enforcement.
-Ability to determine accurate wholesale and retail values on securities in order to maximize national returns. Use and document tools like CBB, Nada, Blue books, market guides, etc.
-Perform duties in relation to intake, set up, locate, repossession, transport, and skip processes according to company policies and legislative guidelines.
-Close and invoice accounts accurately.
-Provide information and guidance to customers in order to facilitate bringing accounts current in a courteous and respectful manner.
-Manage vendor performance and ensure that tasks are completed, and expectations met.
-PPSA searches, discharges, and registrations
-Legal documents and demands
-Complaint tracking and resolution
-Coordinate correspondence with Third party vendors including: Bailiffs, Tracers, Transporters, Auctions, dealers, lawyers, and agencies.
-Update and prepare various reports, manipulate data, and provide meaningful insight. Track and analyze performance data
-Proficiency in working in different system portals to retrieve and update data
-Ability to document processes and train other employees)



Qualifications
-University or college degree preferred
-Two (2) to five (5) years of Asset Recovery, Repossessions, Skip Tracing ,Vehicle Repossession, Redemption repossession, remarketing experience
-Be well versed in the automotive finance lifecycle and have an understanding and interest in the automotive and powersports industry and vehicle values
-Be knowledgeable about non-standard items like: recreational vehicles, ATV’s, trailers, Boats, Motors, Motorcycles, and other equipment like tractors and plows.
-Firm understanding of the Privacy Laws, Personal Property Security Acts, and collections laws across Canada. Understanding of automotive sales regulations.
-Understanding of the Canadian insolvency laws and legal recovery process
-Courteous and pleasant demeanor. Be able to de-escalate difficult conversations and positively resolve tough situations.
-Strong negotiator
-Proficiency with inventory management software, client maintenance software, collections software and Microsoft Office - Advanced user experience with Excel, Word, and Outlook
-Superb oral and written communication skills in English is a must.
- Must have experience dealing with target domain assets, specifically tractors, trailers, cars, and RVs.
- Strong industry knowledge including auction house logistics and repossession workflows.
- Extensive knowledge in skip tracing, vehicle and asset seizure, and redemptions.
- Background managing third-party vendors such as bailiffs in the asset recovery space.
- Positive, self-motivated, and assertive demeanor, with the ability to manage difficult conversations and act as a strong negotiator.
- Candidates must prioritize professional transparency and authenticity during the interview process.
- Passing a rigorous credit check is a non-negotiable prerequisite for employment

Summary
Job Title: Vendor Performance Specialist - Asset Recovery- Vehicle Repossession
Location: Oakville, ON
Hybrid : 3 days in Oakville Office, 2 days work from home
Job Type: 12-Month Contract (with the possibility of permanent placement)
Annual salary of $52,000-$62,000
N0 commission structure.
REQUIRED EXPERIENCE :T2-5 years of Asset Recovery, Repossessions, Skip Tracing ,Vehicle Repossession, Redemption repossession, remarketing experience


We are continually searching for great talent and are looking for a detail-oriented, assertive Specialist in Vendor Performance to join a leading organization in Oakville. In this critical role, you will manage and support the performance of assigned network vendors within the collections and asset recovery space.

If you are a subject matter expert in AUTOMATIVE finance lifecycles, Vehicle Repossession, skip tracing, and vendor logistics, and you thrive in a dynamic, fast-paced environment, we want to hear from you!
Please send your resume directly to jessica.yelozbek@randstad.ca.


Please note : Only qualified candidates will be contacted

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.